Scheduler - PRN

Your experience matters

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler working in the Outpatient Clinic or the Health and Fitness Center, you'll join a team dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team at Haywood Regional Medical Center, where a long-standing tradition of excellence meets a commitment to exceptional patient care. As a leading healthcare provider in Western North Carolina, we offer a comprehensive range of services, including Orthopedics, Spine Services, Cardiology, Emergency Medicine, General Surgery, Women's Care, and Behavioral Health, supported by 11 multi-specialty physician clinics. Our growing health system also features a modern Outpatient Care Center, Health & Fitness Center, and two urgent care locations, creating a collaborative environment dedicated to improving the health and well-being of the communities we serve.

How you’ll contribute

A Scheduler who excels in this role:

• Schedule patients for rehabilitation services, procedures, and diagnostic testing while ensuring appropriate staffing, resources, and appointment availability.
• Coordinate appointment changes, cancellations, and rescheduling to support efficient patient flow and a positive patient experience.
• Verify physician orders and obtain required insurance authorizations or pre-certifications prior to scheduled services.
• Enter and manage outpatient orders and procedures accurately within the scheduling and order entry systems.
• Communicate insurance coverage details, out-of-network status, and potential benefit impacts to patients and physician offices.
• Provide clear pre-appointment instructions, testing requirements, and supporting documentation to patients and referring offices.
• Maintain accurate, up-to-date scheduling information while ensuring confidentiality and compliance with healthcare privacy standards.

Schedule: PRN, this position will work in the Outpatient Clinic as well as the Haywood Health & Fitness Center as needed.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center

What we’re looking for

• High school diploma or equivalent required.
• Prior scheduling experience in a healthcare or clinical setting strongly preferred.
• Knowledge of medical terminology, insurance, billing, or collections preferred.
• Proficiency with computers and ability to quickly learn scheduling and electronic systems.
• Strong communication and customer service skills with the ability to interact professionally with patients and physician offices.
• Excellent attention to detail with a focus on accuracy in scheduling, insurance verification, and patient information.
• Ability to work independently in a fast-paced environment while managing multiple priorities and maintaining patient confidentiality in accordance with HIPAA standards.

More about Haywood Regional Medical Center

Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.

EEOC Statement

“Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”