Receptionist - Family Practice

Your experience matters

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist at Waynesville Family Practice joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. The Receptionist will serve as the primary point of contact for our office, providing administrative support, clerical assistance, and exceptional customer service. You will help ensure smooth daily operations while creating a positive experience for patients, visitors, and staff Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team of healthcare professionals at Waynesville Family Practice in a fast-paced environment that provides comprehensive primary care services to patients of all ages. These services include routine checkups, illness management, preventative care, and minor procedures. We are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.

How you’ll contribute

A Receptionist who excels in this role:

• Act as the primary point of contact for the department, assisting patients, visitors, and staff in a professional and organized manner.

• Manage incoming calls, emails, and correspondence, ensuring inquiries are addressed promptly and accurately.

• Coordinate and schedule appointments to support smooth daily operations and optimal resource use.

• Provide administrative support, including filing, data entry, and document preparation.

• Maintain an organized, professional, and efficient reception area.

• Assist departmental staff with clerical and non-technical tasks as needed to support workflow.

• Deliver excellent customer service, responding to questions and concerns with care and accuracy.

Schedule: Full-Time -Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center

What we’re looking for

• High school diploma or equivalent required; associate’s degree preferred.
• Experience in administrative support, customer service, or front-desk roles a plus.
• Strong communication and interpersonal skills with a professional demeanor.
• Highly organized, detail-oriented, and able to multitask efficiently.
• Comfortable using office software and scheduling systems.
• Friendly, approachable, and patient- focused.
• Able to handle confidential information with discretion.

More about Haywood Regional Medical Center

Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.

EEOC Statement

“Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”