MARKETING LIAISON ( Skilled Nursing Facility )

SUMMARY

Creates and maintains effective markets for facility services by developing and sustaining referral relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participates in weekly sales team meetings, reporting regularly on referral development and progress on targets.

• Develops strategies to maximize admissions of residents in accordance with facility and regional sales plan.

• Evaluates effectiveness and cost benefit of marketing tactics. Makes recommendations to alter strategies.

• Reviews census management practice guidelines, analyzes trends, and takes action to avert deterioration of market share.

• Develops marketing tools for facility or district within budgetary constraints.

• Responsible for relationship development and management of health partners and organizations; sources new business.

• Anticipates and eliminates potential conflicts between internal teams and health partners and/or families/residents.

• Coordinates external marketing of facilities within the community through health providers and organizations.

• Markets the facility’s services to the managed care industry.

• Works with local community agencies to generate a positive image and encourage word-of-mouth referrals.

• Plans and oversees the execution of community based promotional events, open houses, and educational seminars.

• Communicates with local media sources to ensure community awareness of facility(ies) services.

• Participates in corporate trade shows, health fairs, and marketing activities, as assigned.

• Performs other duties as assigned.

ENTRY QUALIFICATIONS

• Bachelor’s degree in marketing or a related field is preferred.

• One to three (1-3) years experience in health care, long-term care industry, or insurance sales/marketing.

• One (1) year experience with proposal development process.

• Strong technical writing skills.

• Public relations experience preferred.

• Familiar with medical terminology.

• Superior presentation skills – both one-on-one and group.

• Proficient in Microsoft Office products (Word, Excel, PowerPoint).

SUPERVISORY RESPONSIBILITIES

Supervises the marketing staff and others for whom they are administratively or professionally responsible.

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift medium to heavy objects including assisting with the movement of Residents. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Extensive local travel.

OTHER

I acknowledge that I have received a copy of and read my job description. I understand the duties, requirements and expectations of my job. If I have any questions, I understand that I should contact my Human Resources representative.

I agree to the following: (1) to adhere to privacy and security guidelines to protect the confidentiality of the residents’ protected health information; (2) to participate in company-sponsored training to safeguard against improper use and disclosure of the resident’s protected health information; and (3) to monitor and ensure compliance with all company policies and procedures, as well as state and federal law.

SALARY RANGE: $95,000 to $100,000 PER YEAR DEPENDING ON EXPERIENCE