Demo

User Researcher

Haystack
York, NY Full Time
POSTED ON 12/26/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the User Researcher position at Haystack?

Senior Vice President, Client & User Research | New York, NY | Hybrid | $119,000 - $221,000


We're working with BNY on this exciting opportunity.


This role offers the chance to lead critical UX research initiatives within a leading global financial services company, influencing nearly 20% of the world's investible assets. You'll contribute to transformative solutions, leveraging cutting-edge AI and breakthrough technologies, in a culture recognized for innovation and championing inclusion.


Key Responsibilities:

• Conduct and manage research projects aligned to assigned product experience and strategic research efforts

• Drive relationships and interactions with design and product experience leads

• Build relationships with product managers to influence multi-year roadmaps

• Lead specialized research practice areas to enhance overall practice maturity

• Lead trainings and workshops in your area of expertise



What You'll Need:

• Bachelor's degree in psychology, user experience, design, human-computer interaction, or related discipline

• 10-12 years of experience in UX research

• Deep expertise in facilitating qualitative research, with broad knowledge across multiple methodologies

• Strong analytical skills with ability to synthesize information across multiple factors

• Experience with enterprise feedback tools such as Qualtrics, Medallia, Foresee, etc.

• Exceptional attention to detail and organizational skills



What's On Offer:

• Highly competitive compensation, benefits, and wellbeing programs

• Flexible global resources and tools for your life’s journey

• Generous paid leaves, including paid volunteer time



Apply via Haystack today!

Salary : $119,000 - $221,000

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