What are the responsibilities and job description for the Technical Support Engineer position at Haystack?
We're hiring on behalf of a Haystack partner!
The Role
• Maintain and execute a network of simulators and modeling capabilities for military training.
• Perform day-to-day operational checks and preventative maintenance on simulation systems.
• Support training in live, virtual, and constructive environments.
• Develop configuration management processes for geographically separated systems.
• Operate virtual environments to facilitate large-scale training exercises.
• Identify and track deficiencies to improve system functionality.
What You'll Need
• Experience with complex networked distributed systems and Microsoft Windows/Linux OS.
• Ability to troubleshoot and resolve basic network and operating system issues.
• Experience supporting and collaborating with DoD operational personnel.
• Ability to create technical documentation and travel up to 50% of the time.
• TS/SCI clearance and Security Certification.
• Bachelor's degree and 1 years of Tier 1 Technical Support experience, or 5 years equivalent experience.
What's On Offer
• Annual salary of $69,400 - $158,000.
• Opportunity to support elite warfighters and gain experience in simulation systems.
• Work within an Agile Scrum team with daily communication requirements.
• Growth opportunities and areas for innovation within the program.
Apply via Haystack today!
Salary : $69,400 - $158,000