Junior Network Engineer

We're working with a leading federal partner that supports mission-critical programs across national security, defense, and public service. This organization is dedicated to sustaining, operating, and improving essential government systems and services, demonstrating proven operational excellence and a strong commitment to mission success.

The Role

• Support enterprise network operations by monitoring performance and assisting with routine tasks across LAN, WAN, wireless, and external connectivity.
• Generate and maintain bandwidth and utilization reports to provide visibility into network performance and usage trends.
• Track and report on key performance indicators (KPIs), availability metrics, and service performance to ensure SLA compliance.
• Assist in preparing and distributing communications for planned outages and maintenance activities.
• Support incident response by assisting mid and senior engineers with monitoring, ticket updates, and basic troubleshooting.
• Maintain and update records in enterprise systems like ServiceNow, ensuring accuracy and completeness of operational data.
  
  

What You'll Need

• Experience supporting IT operations, network operations, or technical support functions in an enterprise environment.
• Ability to create and maintain reports on network performance, utilization, and availability metrics.
• Basic understanding of networking concepts, including routing, switching, and network performance metrics.
• Ability to maintain technical documentation and operational records accurately.
• Experience supporting ticketing systems (e.g., ServiceNow) for tracking operational activities.
• 1 years of experience in network operations, IT support, or a related technical role, along with an Associate's or Bachelor's degree in a related field or equivalent experience.
  
  

What's On Offer

• Opportunity to contribute to national security and public service programs.
• Investment in workforce through training, education, and career development.
• Collaborative, mission-driven organization with a focus on teamwork and accountability.
• A hybrid work model allowing remote work with occasional onsite presence in the Northern Virginia area.
  
  

Apply via Haystack today!