What are the responsibilities and job description for the Senior Project Manager - Special Projects CTX position at Hays Electrical Services?
Summary
With over 18 years of experience and hundreds of million-dollar projects completed, Hays Electrical Services provides excellent service to customers in hospitality, commercial and solar industry. Hays Electrical Services approaches each project with a cooperative mindset, working with business owners, contractors, and subcontractors towards the common goal – successful project delivery. // Founded in 2007, Hays Electrical Services, Inc. is now a leading electrical contractor nationally, specializing in commercial, hospitality, and multifamily projects. Licensed in 35 States with 500 Employees Known for excellence, we deliver safe, efficient, and quality installations that add significant value for our clients.
At Hays Electrical Services, we excel in delivering sophisticated electrical solutions for a variety of sectors, including critical infrastructure, education, sustainable energy, transportation, and high-rise construction. Our commitment to quality, trust, and reliability forms the cornerstone of our long-standing partnerships and diverse project portfolio. The Hays Electrical team continuously strives to deliver exceptional results by bringing passion, collaboration, and pride to every project. Infused with a sense of shared ownership, our entire team focuses on building strong relationships with our clients based on integrity, trust, and reliability, ensuring that we consistently deliver outstanding results.
Position Overview
The Project Manager – Electrical Service drives customer satisfaction, revenue, and long-term client retention by owning commercial service relationships and coordinating service requests from start to finish. This role supports efficiency and production by aligning the customer, field technicians, proposals, scheduling, and financial controls to deliver fast-moving electrical service work with high quality and strong profitability.
Key Responsibilities
With over 18 years of experience and hundreds of million-dollar projects completed, Hays Electrical Services provides excellent service to customers in hospitality, commercial and solar industry. Hays Electrical Services approaches each project with a cooperative mindset, working with business owners, contractors, and subcontractors towards the common goal – successful project delivery. // Founded in 2007, Hays Electrical Services, Inc. is now a leading electrical contractor nationally, specializing in commercial, hospitality, and multifamily projects. Licensed in 35 States with 500 Employees Known for excellence, we deliver safe, efficient, and quality installations that add significant value for our clients.
At Hays Electrical Services, we excel in delivering sophisticated electrical solutions for a variety of sectors, including critical infrastructure, education, sustainable energy, transportation, and high-rise construction. Our commitment to quality, trust, and reliability forms the cornerstone of our long-standing partnerships and diverse project portfolio. The Hays Electrical team continuously strives to deliver exceptional results by bringing passion, collaboration, and pride to every project. Infused with a sense of shared ownership, our entire team focuses on building strong relationships with our clients based on integrity, trust, and reliability, ensuring that we consistently deliver outstanding results.
Position Overview
The Project Manager – Electrical Service drives customer satisfaction, revenue, and long-term client retention by owning commercial service relationships and coordinating service requests from start to finish. This role supports efficiency and production by aligning the customer, field technicians, proposals, scheduling, and financial controls to deliver fast-moving electrical service work with high quality and strong profitability.
Key Responsibilities
- Build and nurture strong, long-term relationships with commercial clients; expand the client base through active business development.
- Identify opportunities for electrical service, repairs, and upgrades; prepare and present proposals and service agreements.
- Act as the liaison between clients and technicians, managing multiple service calls to ensure efficient, high-quality completion.
- Conduct on-site meetings, walkthroughs, and inspections to assess client needs.
- Track account performance, manage budgets for small projects, approve invoices, and ensure profitability.
- 3–5 years of experience in electrical service account management or related field.
- Strong understanding of NEC, local codes, electrical design, and construction methods.
- Strong interpersonal and negotiation skills for client relationship management.
- Proficiency in MS Office; familiarity with Bluebeam and Accubid preferred.
- Ability to manage fast-moving, multiple service projects simultaneously.
- Achieving Service Department sales goals and budget targets.
- Increasing client retention rates.
- Improving customer satisfaction scores.