Director IT Infrastructure

Opportunity

This is the highest role in the infrastructure function within IT and is accountable for IT Infrastructure throughout the organization. This role is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise.

The Director of IT Infrastructure brings current knowledge and future vision for transforming the IT function including its strategy, service offerings and workforce. The role serves as a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities.

As a key member of the senior IT leadership team, this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring that strategy is fully aligned and positioned to deliver compelling business value.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Systems or ten plus years of experience

Experience: Ten or more years of experience in IT or business/industry. Three or more years of leadership responsibilities, including strategy, budgeting, and staffing. Demonstrated experience of influencing key stakeholders across the organization and within complex contexts. Preferably proven experience or demonstrated capability in leading IT transformational initiatives in complex, dynamic environments, specifically manufacturing.

Skills: Exceptional written and oral communication, Problem solving, Detail oriented, Interpersonal skills

Role Responsibilities

• Supports the mission, vision, and strategy of the IT organization to maximize the success of business and IT enterprise initiatives.
• Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.
• Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget.
• Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
• Develops and controls the annual budget to ensure that it is consistent with the overall strategic objectives of IT and the enterprise and is within plan.
• Defines, develops, and manages a comprehensive and integrated ITSM landscape, based on best-practice processes, disciplines, and related toolsets.
• Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by infrastructure teams. Supports periodic reviews by internal audit, compliance teams and other risk-related functions as required.
• Leverage influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in the achievement of business goals.
• Provides direction on what emerging technologies should be incorporated into IT products and services to successfully deliver overall IT strategy.
• Provides executive oversight for strategic vendor and partner relationship management.
• Works with HR and the IT leadership team to develop and execute workforce plans that ensure IT can supply skilled resources to meet current and future demand.
• Develops the maturity of infrastructure to improve efficiency, deliver new innovations and increase collaboration with other business areas.
• Drives the adoption of and commitment towards service improvements.