What are the responsibilities and job description for the Warehouse Lead position at Hayes Company LLC?
Company Overview:
Knight-Swift Supply Chain (KSSC) is a full-service supply chain and logistics provider (3PL) with a national warehouse presence. KSSC specializes in managed warehousing for all types of industries. From Distribution solutions, eCommerce fulfillment, consolidation services, cross-docking/transloading, our proprietary technology allows us to be efficient and agile in all processes.
Job Overview:
The Warehouse Lead – RREW (Regional Real Estate Warehouse) role supports warehouse operations by coordinating workflows, monitoring quality and inventory integrity, and supporting associate engagement. This position provides day-to-day task leadership on the floor to ensure operational efficiency, compliance, and continuous improvement while meeting business and customer needs.
Duties/ Responsibilities:
- Support associate engagement through training, cross-functional collaboration, and teamwork.
- Provide day-to-day task leadership for associates on shift, including assigning work and providing real-time coaching and feedback.
- Monitor work plans, workloads, and progress to ensure deadlines, productivity, and quality standards are met.
- Identify and resolve delays or operational issues to maintain schedule adherence.
- Perform quality assurance and inventory integrity functions such as slot profiling, inventory adjustments, cycle counts, audits, and process validation.
- Manage exceptions including damages, strays, outside storage, close-date product tracking and reporting, and hazardous material processing.
- Ensure inventory accuracy for inbound receipts and outbound shipments to internal and external customers.
- Lead the implementation and execution of quality assurance guidelines and inventory control programs.
- Analyze operational data and reports to identify trends, risks, and improvement opportunities.
- Collaborate with managers and coworkers to develop and implement process improvements.
- Demonstrate and enforce compliance with company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
- Assist management with identifying and addressing ethical, safety, and compliance issues.
- Support associates through change, new processes, and evolving business needs.
Required Education & Experience:
- High school diploma or equivalent
- Experience in warehouse, inventory control, logistics, or distribution operations.
- Demonstrated ability to lead tasks, solve operational problems, and adapt to change.
- Working knowledge of inventory systems, quality audits, and warehouse safety practices.
Physical Demands & Working Conditions:
- Regularly required to stand and walk for an extended period of time
- Frequently required to bend, twist, stoop, kneel, reach below the knees
- Must be able to visually inspect equipment, read small print, and verify information on screens and labels
- Requires the ability to hear and communicate effectively in environments with elevated noise levels
- Required to wear Personal Protective Equipment (PPE) as needed, including but not limited to protective footwear, eye protection, and fall protection
- Work is performed primarily in warehouse, distribution, or operational facility environments
- Exposure to varying temperatures, including extreme heat or cold, and wet, damp, or drafty conditions
- Work around moving equipment vehicles
Benefits Offered:
- Medical/Dental/Vision Insurance- First of the month after 30 days of employment
- 401K with company match
- PTO and Holiday eligibility on the date of hire
- Weekly Pay
- Full Grant Tuition & Tuition Reimbursement
Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Salary : $21 - $25