What are the responsibilities and job description for the Patient Service Representative position at Hayden Lake Family Physicians?
About the Company:
Hayden Lake Family Physicians has been in Hayden Idaho since 1993. Our mission is to provide compassionate, quality care with dignity and respect. Every patient. Every time.
We take pride in our environment and outstanding staff. We offer the ultimate schedule (no major holidays, no nights, or weekends).
Job Description
Responsibilities (include but not limited):
- Patient check in, check out, collect copay, collect deductibles and process payments.
- Reconcile end of day receipts.
- Schedule follow up appointments, recalls, and provide information and materials to patient.
- Answer telephone, take messages, and schedule appointments.
- Maintain patient demographic information by obtaining, recording, and updating personal and financial information.
- General office duties such as copying, faxing, scanning, and placing documents.
- Referrals
- Support peers and providers with a positive team approach.
In this role, you must have knowledge of HIPAA, Confidentiality, office equipment, and skills with computers. The candidate must provide quality customer service, treat the patient with respect, be detail oriented, have good verbal/written communication skills, and work well in a team environment. You must maintain regular and steady work attendance.
Requirements
- High School Diploma or equivalent
- Medical Terminology (preferred)
Compensation: Competitive Salary Offered
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Work Location: In person
Salary : $19 - $23