What are the responsibilities and job description for the Customer Service Representative position at Hayden Beverage Company?
re you looking to join a company that cares about your future and is committed to your growth? Start your career in the fast growing beverage sales distribution with of the fastest emerging brands at Hayden Beverage. Now hiring a Customer Service Representative to join our team in Boise, ID!
Job Details:
- Keg & Merchandise Sales- Sell kegs and other products to the public and assigned accounts paying attention to focused special items and seasonal offerings. Loading product that has been purchased into customer vehicles safely.
- Customer Service – Answering phone and email inquiries on general Hayden Beverage topics and products.
- Operations Support- Receive, review and input requests for supplier, brand team and sales team requests for samples and credits. Attention to detail and exceptional communication is important and required. Must comply with state and local laws as well as HBC policy. Moving and preparing products for pickup.
- Law Compliance- Must follow all state and local law requirements for sale of alcoholic beverages. Must be 19 years or older.
- Safety- Perform all duties in a safe manner as defined in the HBC safety policy. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
- Equipment- Operate different kinds of forklifts and electric pallet jacks to move inventory throughout the warehouse. Certification is required.
- Cleanliness- Constantly maintaining a clean and organized work environment including daily and weekly assigned tasks and duties.
- Inventory Control- Manage inventory to ensure product standards are met and inventory controls are followed.
- Cash Handling- Balance of the cash till nightly.
- Tuesday through Saturday schedule
- $17 / Hour DOE
Job Qualifications:
- Pre-employment background check
- Able to lift and carry objects weighing up to 60 pounds
Benefits:
- Free product every month: beer, wine, Red Bull, Non-alcoholic beverages
- Discount on Hayden’s products
- Affordable medical, dental, and vision plans
- Company paid life insurance and STD
- Paid holidays and PTO packages
- Referral bonuses
- 401(k) with Match
- 529 Education Savings Plan with match (up to $4k)
- Gym membership reimbursement
- Employee Assistance Program (EAP)
- Perks at Work Discount Program
- Safe Ride Home Program
About Hayden:
At Hayden Beverage Co. we strive to be more than a team. We are a family. HBC is a rapidly growing beverage distribution company headquartered in Boise, ID, with 700 employees in Idaho, Eastern Washington and Montana. Hayden is a hands-on work environment. Regardless of position, no job is beneath any team member and all team members are expected "to get their hands dirty" from time to time. We have two core goals; 1. Best executing distributor in the Northwest of any product and 2. Make our customers more profitable.
Salary : $17