Inside Sales Representative

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

Job Title: Inside Sales Representative – Ness Turf Equipment

Reports to: Sales Operations Supervisor

FLSA Status: Non-Exempt

Division: HPS- Ness Turf

Department: Sales

Locations: Waipahu

Position Summary

The Inside Sales Representative is responsible for managing inbound and outbound sales activities to drive equipment sales and support customer needs. This position serves as the first point of contact for walk-in customers, phone inquiries, and online leads, providing exceptional service and product knowledge to ensure a positive buying experience. The Inside Sales Representative will maintain strong relationships with customers, identify sales opportunities, prepare quotes, and coordinate with the outside sales, service, and parts teams to ensure seamless operations.

Essential Functions

• Serve as the primary contact for walk-in customers, phone calls, and online inquiries regarding new and used equipment
• Drive sales of both new and pre-owned equipment.
• Demo/loaner cart & machine tracking.
• Develop & maintain E-commerce and other business opportunities for all assigned accounts, provide quotes and close sales.
• Establish and maintain close-working relationships with customers at all levels.
• Assist in cleaning up and maintenance of machine population and customer lists.
• Introduction and marketing of Ness Turf’s capabilities to all customers.
• Make sales calls on customers in un-assigned accounts and maintain a quoting process.
• Maintain customer contact information, sales call reports and weekly call planners in Sales Link.
• Assist in maintaining the company’s social media presence.
• Assist in marketing campaigns, special events and other duties as needed.
• Provide assistance / support to the Sales team for coverage and growth.
• Perform other duties as assigned to meet the company, department or individual goals and objectives.
  
  

Education, Experience, And Skills Required

• Must have high school diploma or equivalent (GED).
• Preferred minimum of two years sales experience.
• Must have ability to communicate clearly, both orally and in writing.
• Must have excellent interpersonal skills.
• Must have a positive attitude and be a self-starter.
• Must be organized and a good planner.
• Ability to set and meet goals.
• Must possess an aptitude for social media and other web-based forms of communication and interaction.
  
  

Physical Demands

• Walking and moving about on foot often up and down stairs.
• Handing: Works with hands.
• Lifting: May lift up to 25 lbs.
• Reaching: Extends hands and arms in any direction.
• Stooping: Bends body downward and forward by bending at knees or waist.
• Standing: Remains in standing position if required to perform various functions of the job.
• Vision: Reads computer and paperwork.
• Talking: Communicates via telecommunications and in person.
• Sitting: Sits at desk. Sits for long periods of time.
• Climbing: May climb on and off various equipment.
  
  

Environmental

• Noise: Works in conditions with constant or intermittent noise.
• Temp/Weather: Works in both office and outdoor environment.
  
  

Here’s What We Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $75,000-$85,000 annually
  
  

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.