What are the responsibilities and job description for the Client Service Representative position at Hawthorne Animal Hospital?
Job Overview
As a Customer Service Representative, you will check clients and their pets in/out, schedule appointments, and answer phone inquiries. You will play a pivotal role in fostering strong customer relationships with our client base and their pets.
What you’ll do
- Check clients and their pets in/out.
- Provide outstanding customer service by responding to inquiries via phone, email, and chat with enthusiasm and professionalism.
- Manage customer accounts effectively, ensuring accurate information is maintained.
Basic qualifications
- Strong communication skills with the ability to convey information clearly and effectively.
- Proficiency in customer service practices, demonstrating a passion for helping others.
Preferred qualifications
- Experience in a customer service role.
- Experience in the veterinary medical field.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: No more than 32 per week
Work Location: In person
Salary : $18 - $22