Busser

NEW RESTAURANT OPENING!! NOW HIRING!!

Boston is one of the most beautiful and important cities inthe country - rich in history, energy, and culinary excellence. We've had oureye on it for a while. So, after twenty years of building Hawksmoor in the UK,Ireland, Chicago, and New York, we've finally set our sights on opening here infall, 2026.

In Fort Point, we've found a home that reminds us of whereHawksmoor began two decades ago - the character, community and creativity.

At 15 Necco Street (Platinum LEED-certified - anatural fit for our commitment to sustainability and our B-Corp values), we'llhave space for 200 guests, private dining and event spaces, a bar programrecognized by the James Beard Foundation and Tales of the Cocktail, sweepingviews across Fort Point Channel, and an outdoor terrace made for long lunchesand celebratory dinners.

Work somewhere awesome:

Careers with Hawksmoor Restaurants are among the best-generous pay and benefits, award winning restaurants, unrivalled careeropportunities and some of the happiest people in the business (as voted by thepeople who work here). Recognized as one of the top 100 companies to work forin the UK for fourteen years in a row and we endeavor to do the same in the US.

We're looking for experienced Service Assistants-Bussersand Runners to join our team and help us open our third US restaurant.

As a HawksmoorService Assistant, youplay a key role in the smooth and successful operation ofthe restaurant.Working across foodrunning, drink running,and table maintenance, you help ensure every guestexperience is seamless, efficient, and welcoming. By consistently upholdingHawksmoor's renownedservice standardsand values,and workingcollaborativelywith the wider team, youcontribute to delivering exceptional service at every stageof the guest journey. Hawksmoor isproud to be an inclusive workplace that welcomes everyone and lives by itsvalues.

Responsibilities include but are not limited to:

GuestExperience

Confidentlyrun food and drinks to and from tables, and clear tables efficiently and courteously.

Clear, clean, and resettables in line with established service standards, supporting guest needsand delivering cooperative, attentive servicethroughout the shift.

Demonstrate full knowledge of table numbers and positionsacross all areas of the restaurant.

Confidently describe steakcuts, sauces, and menu dishes while interacting with guests.

Understand andmaintaincorrect miseenplace and table presentation throughout service.

FollowHawksmoorSteps ofService andservice standardsconsistently.

Maintaincleanliness and safety standards across servicestations and the diningroom,restocking supplies asrequired.

Maintain up-to-datemenu knowledge andhandle guestfeedback, complaints, or quality issues with confidence and professionalism.

Understand the importanceof the expo station and support smooth communication between kitchen and floor.

TeamEngagement & Culture

EmbodyHawksmoorvalues with apositive, proactive, andprofessionalattitude.

Seek out, welcome, and acton feedback from peers and managers.

Supportotherteammembersduring service and contribute to a collaborative teamenvironment.

Show genuine care forboththe team and theoverallguestexperience.

Health & Safety

Adhere toall allergyawareness, cleanliness, and food safety procedures.

Recognize allergy checksand understand the correct actions to take when concerns are raised.

Completeall requiredtraining andconsistentlyuphold hygienestandards.

Followopening and closing checklists accurately andconsistently.

Operational Standards

Manage time effectivelyto support team priorities anddailyoperational needs.

Understandthe importance of efficiency from theservice bar and expo to the guest, and how speed of serviceimpacts experience.

Understand the importanceof efficiently clearing, sanitizing, and resetting tables to a high standard,supporting quick turnarounds and increased table turns without compromisingguest experience.

Recognize howerrorsaffect bothguest experience andthe wider business.

Comply withlateness andabsence policies.

Purpose & DEIB

Use inclusive, respectfullanguage and treat everyone with empathyand fairness.

Beknowledgeable about Hawksmoor'scharity partners and sustainability goals.

Actively follow wastereduction and recycling initiatives.

Understandingredientsourcing and the significance of Hawksmoor being aB Corporation.

Physical and Mental Demands

Mobility:Must be able to move continuously around the dining room,kitchen, and bar areas during the shift.

Lifting & Carrying:Occasionally lifts and carries trays, plates, and items weighingup to ~ 25 to 30 lbs.

Communication:Ability toclearly andeffectively communicate with guests, kitchen staff, and management.

Cognitive:Ability to process guest requests, manage multiple tablessimultaneously, and prioritize tasks efficiently in a fast-paced environment.

Work Environment:While performing the duties of this position, the employee isregularly exposed to moderate to loud noise levels consistent with ahigh-volume restaurant. The pace is fast and requires multi-tasking underpressure.