Sous Chef

Guest Experience 

• Competent in leading all sections of the kitchen to the highest standard, including a strong grill capability. 

• Demonstrate excellent knife skills, including fish and meat preparation.  

• Maintain full knowledge of product provenance and supplier partnerships; ensure only the highest quality ingredients are received and used. 

• Show genuine care and ownership in delivering an exceptional guest experience. 

• Understand CSI metrics and how the kitchen impacts them. 

• Ensure all recipe are executed precisely and consistently, upholding Hawksmoor’s uncompromising standards. 

Team Engagement & Culture 

• Embody Hawksmoor values with professionalism, positivity, and integrity. 

• Actively seek, welcome, and apply feedback to continuously improve. 

• Train and develop Team Members, ensuring the team is progressing and reaching potential. 

• Act as a mentor and role model for Team Member and new Starters. 

• Communicate clearly and effectively during service, provide constructive, high-quality feedback. 

• Deliver clear, calm leadership during service, fostering focus and emotional intelligence under pressure. 

• Champion the team in service, across the wider restaurant, and on Blink. 

• Ensure structured pre-shift briefings, ongoing training, and effective communication. 

• Demonstrate genuine care for team welfare, engagement, and the delivery of high-quality family meals. 

Health & Safety 

• Ensure full compliance with allergy protocols, food safety standards, fire procedures, and cleanliness policies. 

• Complete all required training and consistently uphold hygiene standards. 

• Maintain a clean, organized workspace with accurate labeling at all times. 

• Ensure team adherence to cleanliness and safety standards through training and example 

• Maintain equipment inventory and ensure the kitchen is always fully operational. 

Operational Standards 

• Manage time effectively to support service and team needs. 

• Implement and maintain effective kitchen systems and training programs. 

• Deliver financial performance in line with company budgets while identifying efficiencies. 

• Monitor stock levels across food, dry goods, and non-consumables to maintain par levels and minimize waste. 

• Support recipe execution to maintain standards and protect high-value ingredients. 

• Assist with ordering and stock control, including placing orders. 

• Understand and can interpret flash food cost reports. 

• Support sales initiatives and maximize covers through operational readiness and collaboration. 

• Enforce absence and lateness policies consistently and fairly. 

Purpose & DEIB 

• Champion Diversity, Equity, Inclusion, and Belonging within the kitchen. 

• Foster an environment, addressing inappropriate behaviors or discrimination proactively. 

• Be knowledgeable about Hawksmoor’s charity partners. 

• Support sustainability initiatives, waste reduction, recycling programs, and energy efficiency. 

• Demonstrate a deep understanding of ingredient provenance and responsible sourcing. 

• Inspire pride within the team regarding quality, sustainability achievements, and partnerships. 

• Understand ingredient sourcing and the significance of Hawksmoor being a B Corporation. 

• Continuously identify opportunities to reduce food waste and improve environmental impact.