What are the responsibilities and job description for the Catering Sales Mgr position at Hawks Cay Resort?
Key Responsibilities:
- Proactively prospect and secure new business for catering sales, conference services, banquet events, corporate meetings, weddings, and social functions through targeted outreach, networking, and industry partnerships.
- Develop and implement sales strategies to maximize catering revenue, achieve/exceed monthly/annual targets, and grow market share in the luxury hospitality sector.
- Manage full sales cycle: respond to leads, conduct site tours/showcases, customize proposals, negotiate contracts, and close deals.
- Build and nurture long-term relationships with corporate clients, event planners, wedding couples, and local/international partners.
- Collaborate with culinary, banquet, and operations teams to ensure seamless event execution, from menu planning and setup to on-site coordination and post-event follow-up.
- Prepare accurate forecasts, reports, and budgets; utilize CRM/event management software to track opportunities and performance.
- Stay ahead of industry trends in Florida Keys events, competitor offerings, and innovative catering concepts to maintain a competitive edge.
- Deliver exceptional customer service and resolve issues to create memorable guest experiences and generate repeat/referral business.
Qualifications & Skills (to attract top talent):
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
- 3–5 years of proven experience in catering sales, hotel/resort event sales, conference services, or wedding sales (luxury resort or full-service hotel background highly preferred).
- Strong track record of meeting/exceeding sales targets, driving revenue growth, and building client portfolios.
- Excellent communication, negotiation, and relationship-building skills with a creative, solutions-oriented mindset.
- Proficiency in Microsoft Office, CRM systems (e.g., Delphi, Salesforce), and event planning software.
- Knowledge of food & beverage trends, menu development, and banquet operations.
- Ability to thrive in a fast-paced, seasonal environment with flexibility for evenings/weekends as needed for events.
- Passion for hospitality, Florida Keys lifestyle, and creating extraordinary experiences.
Why Join Hawks Cay Resort? (Attractive Benefits & Perks to Draw More Candidates)
- Competitive salary performance-based incentives / commission structure for uncapped earning potential.
- Comprehensive benefits package: Medical, dental, vision coverage; 401(k) with match; paid time off (vacation, sick, holidays); tuition reimbursement; pet insurance; free/discounted medications via Teledoc.
- Hotel discounts across properties resort perks (beach access, marina, spa, dining discounts).
- Career growth opportunities in a renowned, award-winning hospitality environment managed by EOS.
- Live and work in paradise: Tropical Florida Keys setting with endless outdoor adventures, sunsets, and island vibes!
- Supportive, team-oriented culture focused on excellence, kindness, and unforgettable experiences.
Hawks Cay Resort is an equal opportunity employer committed to diversity and inclusion.