What are the responsibilities and job description for the Medical Front Office Receptionist position at Hawkins Psychiatry PLLC?
Overview
We are seeking a Front Desk Receptionist to join our psychiatric clinic team. The ideal candidate will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of the front desk. HIPPA certification will be required.
Duties
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance coverage and process patient payments
- Utilize PractieFusion EMR software for patient scheduling and record-keeping
- Perform medical scheduling and maintain accurate patient records
- Ensure compliance with HIPAA regulations for patient privacy
Skills
- Experience working in a medical clinic or similar healthcare setting is preferred
- Proficiency in ICD-10 coding and medical and psychiatric terminology
- Strong customer service skills with a focus on patient satisfaction
- Knowledge of insurance verification processes
- Ability to use 10-key typing for data entry tasks
- Familiarity with PracticeFusion software is a plus
- Excellent communication and interpersonal skills to interact with patients and staff effectively
Job Type: Full-time
Pay: $16.75 - $17.25 per hour
Expected hours: 36 – 40 per week
Benefits:
- Free parking
- Paid orientation
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Ability to Relocate:
- Mansfield, TX 76063: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17