Property Management Associate

JOB DESCRIPTION: PROPERTY MANAGEMENT ASSOCIATE

Assist with day-to-day management of multi-family and commercial properties based out of our Coralville office, and report to Property Manager and Vice President of Operations.

HOURS OF WORK:

· Full-time salaried position: 40-hours per week, Monday – Friday, 9:00 AM – 5:00 PM

· Occasional over-time as needed, especially the last week of July and first week of August during apartment turn-over

DUTIES & RESPONSIBILITIES:

· Provide general front office customer service, including answering incoming phone calls, and transferring calls to other extensions or voicemail

· Maintenance calls are to be treated with high priority, and information properly recorded to a Work Order to send to maintenance staff

· Perform clerical needs around the office and assist with special projects as needed

· Assist the needs of current Tenants

· Show and answer questions about rental properties

· Screen for quality Tenants assisted by credit & criminal background reports. Review of questionable applicants can be assisted by the supervising employees

· Complete, explain, and sign leases and other related paperwork; Communicate company policies & lease requirements to Tenants and help enforce these policies & requirements

· Learn and use property management software to: Set up and maintaining Tenant screens; Enter rent and other charges; Record all rent payments; etc.

· Assist with processing move-out charges and security deposit refunds for former Tenants within 30-days of the lease expiration

· Interface with QuickBooks to transfer receivables data; run standard reports, etc.

· Manage deposits for several different bank accounts; Checks / money orders to be deposited daily to proper bank account(s) via remote deposit (Direct Merchant);

· Maintain & update assorted Excel workbooks to track: Vacant units, future move-ins, upcoming lease expirations; Evictions, collections & deposit refunds; ACH rent transactions; etc.

· Post notices on rental unit doors for necessary notification purposes

· Check Tenant parking lots, as needed, to enforce our parking policy

· Cross-train with Property Manager and share selected duties

· Help support Maintenance staff, Brokerage operations, and Quad Cities Property Management operations

· Perform other related duties as assigned

QUALIFICATIONS & SKILLS:

· High school diploma or equivalent required; College degree beneficial, but not required

· Previous property management or real estate experience preferred, but not required

· Proficient using Microsoft Word, Excel, Outlook, Adobe Acrobat and similar software.

· Familiarity with QuickBooks beneficial, but not required

· Strong communication and customer service skills required

· Ability to organize and manage time effectively

· A valid driver’s license and a vehicle in good working condition are required to show rental units, and/or run work-related errands as needed.

· A reliable smart phone is required in order to be reached during business hours when outside of the office, and for Two-Factor Authentication of work-related apps.

· Candidate must be mobile enough to climb stairs to show rental units in properties with no elevator, and to occasionally walk the grounds of properties.

Pay: From $37,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• Hawkeye Commercial Real Estate is a small real estate business with offices in Coralville and Davenport, Iowa. Our Coralville office is primarily focused on commercial property management & some residential property management in the Greater Iowa City area. Why are you interested in working for our company, and what about this property management position interests you?
• What relevant experience and/or specific skills do you have that makes you suited for this position?
• Do you have a valid driver's license and a reliable personal vehicle to perform local property showings & work-related errands required of this position?
• Where do you see yourself in three years?
• Our Property Management Associate position is primarily office-based, and is a full-time, year-round position. This is not a maintenance position, and not a part-time or seasonal summer position. Have you fully reviewed our provided job description, and understand the position?

Work Location: In person

Salary : $37,500