What are the responsibilities and job description for the Regional Director of Operations position at Hawkeye Hospitality?
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Regional Director of Operations serves as primary contact for hotels within the region for operations, sales & marketing, hotel initiatives and issue resolution. Responsible for directing all employee functions of the hotels within the region in accordance with the policies and practices of the company and the brand, while achieving guest satisfaction, targeted profitability, and complying with federal and state regulations. Responsibilities include the development and implementation of regional strategies for meeting goals in the areas of revenue generation, market share performance, guest satisfaction scores, associate opinion scores and net operating income, utilizing the philosophies of The One Minute Manager platform.
QUALIFICATIONS:
- Minimum of three years of previous Regional Hotel Management experience
- Must be a strong motivator with proven people management skills, couple with excellent interpersonal skills
- Strong problem-solving skills
- Ability to communicate effectively with the public and other Team Members
- Must be able to travel up to 70% of the time to complete property visits
- Must possess a valid driver's license with acceptable MVR
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.