What are the responsibilities and job description for the Front Desk Supervisor position at Hawkeye Hospitality?
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Front Desk Supervisor will be expected to assist the Management team with all front office department operations including working shifts, directly supervising and training all front office personnel, and accommodating guests’ requests and complaints. Other expectations include supervising all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
QUALIFICATIONS:
• Previous supervisory experience.
• Previous Hotel Front Desk experience.
• Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.