What are the responsibilities and job description for the Airport Customer Service Attendant position at Hawkeye Aviation, LLC?
Job Summary
Join our team as a Part Time Airport Customer Service Attendant, where you'll be the friendly face welcoming travelers and ensuring a smooth, safe, and enjoyable airport experience. Your energetic presence will help manage guest interactions, provide essential information, and maintain high standards of customer service.
Responsibilities
- Aircraft fueling following safety and regulatory protocals
- Assist with groundskeeping and maintenance
- Greet passengers offering assistance with directions, procedures, and amenities
- Manage front desk duties including transaction support, guest inquiries, and handling phone calls with professional etiquette
- Monitor airport areas for safety compliance, conduct routine inspections, and report any irregularities or incidents promptly
Requirements
- Previous experience in customer service, groundskeeping and maintenance
- Strong communication skills with excellent phone etiquette
- Demonstrated time management skills to efficiently prioritize tasks
- Ability to remain calm under pressure while managing multiple tasks simultaneously
- Ability to follow safety protocols
- Night and weekend availability required
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Benefits:
- Paid time off
Experience:
- Customer service: 3 years (Preferred)
- Groundskeeping and maintenance: 3 years (Preferred)
Work Location: In person
Pay: $19.00 - $20.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Are you available nights and weekends?
Experience:
- Customer service: 3 years (Preferred)
- Groundskeeping and maintenance: 3 years (Preferred)
Work Location: In person
Salary : $19 - $20