Job Details

Description

The Emergency Department manager provides oversite, direction, coordination, and evaluation for the Emergency Department and Trauma service at Hawarden Regional Healthcare. This manager will provide accountability for planning, directing, leading, and evaluation care within this department in accordance with the organizations policies and applicable laws. Responsibilities include overseeing the daily workflow, staffing, orientation, training, and development of employees within the department to include performance appraisals and disciplinary actions. Under limited supervision, the Emergency Department nurse manager provides nursing care to assigned patients by utilizing the nursing process and meeting the established standards within the nursing department. Adheres to the mission, values and standards of excellence of Hawarden Regional Healthcare in all aspects of job performance.

ESSENTIAL JOB FUNCTIONAL COMPETENCIES:

1.

Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Hawarden Regional Healthcare standards. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Compliance Accountability Program, Code of Ethics, and HRH policies and procedures, including all provisions of the Health Insurance Portability Act of 1996 (HIPAA). In order to ensure adherence in a manner that reflects honest, ethical and professional behavior by implementing the organizational vision, values, and mission.

2.

Prioritizes components of an in-depth assessment to determine patient's holistic health status on an ongoing basis.

3.

Establishes rapport with patient/family to identify learning needs, expected outcome and discharge needs.

4.

Utilizing the nursing process efficiently identifies actual and potential problems and develops/carries out the plan of care for the complex patient; specific to the age of the patient's population identified within the department/unit standards. Initiates, and revised as necessary, the plan of care which meets the unit standards.

5.

Promotes and maintains a safe and calm environment for complex patients by ensuring appropriate supplies, equipment, and patient/family needs.

6.

Monthly duties:

1. Oversight of inpatient and emergency care areas for inventory needs.
2. Oversight of crash carts for integrity, inventory, and cleanliness.
3. Identification and staff compliance with process improvement and quality measures.

7.

Implements nursing intervention and adapts care based on changes in patient condition, consultation with other professionals within the multi-disciplinary team, and patient/family needs. Identifies actual and potential risk to patients, and/or families and initiates appropriate action to minimize risk.

8.

Makes clinical decisions independently based on scientific principles, systematic approach and experience.

9.

Utilizes internal and community resources in planning care and initiating referrals. Initiates appropriate patient/family education following assessment of learning and discharge needs.

10.

Documents nursing intervention and patient/family response accurately, legibly, and in compliance with hospital policies. Ensures documentation accurately reflects supplies, equipment and services provided.

11.

Appropriately delegates tasks/procedures to other team members who are prepared/qualified to perform. Uses effective communication principles and techniques to achieve desired outcomes and demonstrates the ability to supervise others to whom nursing interventions are delegated.

12.

Developments, implements, and monitor departmental policy and procedures which support the organizational goals and business objectives an ensures they are met.

13.

Contributes to the learning experience of students and staff by modeling competent nursing practice.

14.

Recognizes and communicates unit issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.

15.

Assumes the responsibility and accountability for the quality of patient care services delivered within the Medical-Surgical unit and emergency department. Serves as a resource and consultant for the service area, providers, and staff members.

16.

Responsible for maintaining and educating qualified clinical staff, working collaboratively with the Director of Patient Care Services to maintain appropriate staffing levels which maximize quality and department efficiency.

17.

Responsible for the development and evaluation of standards, policies, and procedures for the emergency department and medical unit including annual performance reviews.

18.

Oversee the daily workflow, staffing, orientation, training, and development of employees within the departments. Presents in-service education to the nursing staff to enhance their knowledge.

19.

As stroke coordinator, organize services and systems necessary for the multidisciplinary approach throughout the continuum of stroke care; assume responsibility for the clinical and financial performance of the stroke program.

20.

Works collaboratively to complete annual quality data needs, trauma review, stroke review, team meetings and participates on other committees/task force as assigned.

21.

Achieves and maintains BLS, ACLS, TNCC & PALS certification.

22.

Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

23.

Actively participates in departmental meetings, committees, conferences, and in services. Is knowledgeable and complies with Safety and Infection Control Policies & Procedures. Participates in Continuous Quality Improvement activities as requested. Keeps up to date on new procedures and research. Maintains confidentiality of information pertaining to clients, physicians, employees and HRH business.

24.

Completes all mandatory training and any other training as designated by Administration.

25.

Performs other duties and responsibilities as assigned.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

MISSION STATEMENT

Provide for the health and wellness of all in our communities through delivery of quality healthcare services close to home.

STANDARDS OF EXCELLENCE

The standards of excellence are the behaviors necessary for all of us to achieve our Vision. They are:

• Trust – Being a reliable resource for patients, families and co-workers by acting with honesty and integrity at all times.
• Caring – Displaying kindness and concern for others by creating a welcoming environment for all those who enter our facility.
• Communication – Giving and receiving information that others need or desire.
• Pride – Fulfillment of being a part of something bigger than yourself.
• Accountability – Taking responsibility for my actions and decisions.
• Respect – Honoring our patients, families and co-workers.

COMMITMENT

Must be able to embrace and adhere to the standards of excellence of the organization and support the Mission of Hawarden Regional Healthcare.

Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the mission and values of the organization.

Qualifications

1. Must be a Registered Nurse maintaining current state licensure.
2. Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Trauma Nurse Core Course (TNCC) is required.
3. Is able to communicate effectively with all members of the healthcare team.
4. Maintains a high level of professionalism, which positively promotes the image of Hawarden Regional Healthcare.
5. Actively participates and represents Hawarden Regional Healthcare in professional and community organizations.
6. Is able to perform a variety of duties characterized by frequent change.

Hawarden Regional Healthcare cultivates, upholds and supports a safe work environment. Employees support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Employee job performance is continually appraised and formally evaluated during the course of employment with Hawarden Regional Healthcare.

PHYSICAL REQUIREMENTS:

1. Must successfully pass pre-employment physical examination, drug screening, and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.
2. Has the physical stamina to meet the requirements of this job description, including frequent walking, bending, and standing. Able to lift or assist in lifting, transporting, etc. of patients or equipment, sometimes in excess of 50 pounds. Knowledge of body mechanics necessary.
3. Primarily works inside with frequent sitting, walking, standing, bending and occasional lifting of supplies not in excess of 50 pounds.
4. Able to perform effectively under stressful situations
5. Must understand and accept the possibility of exposure to environmental elements, internal and external, which may affect the work place, such as infectious disease, chemicals and or chemical fumes, dust, noise, physical injury form an out of control patient, and adverse effects of inclement weather which may occur.
6. Regular and physical attendance at work is an essential function of the job.

These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.