Community Relations Coordinator

LOCATION: KONA COMMUNITY HOSPITAL | Public Relations

POSITION STATUS: 1.00 | Permanent

SALARY RANGE: BU13 | SR24

SALARY RATE: $72,516 (Annual Salary) based on the Full Time Employment

JOB DUTIES:

I. MAJOR DUTIES & RESPONSIBILITIES

A. Content Development and Communications –

1. Research, writes, and edits content for newsletters, website, and printed materials.

2. Develops patient, staff, and community feature stories in coordination with departments and leadership.

3. Produces internal and external communications, including talking points, media releases, and presentations.

4. Assists with photography, layout, and design coordination.

5. Ensures all written materials align with brand voice and HHSC guidelines.

Outreach and Public Relations –

1. Supports media relations and community engagement initiatives.

2. Gathers stories and photos at events and community programs.

3. Collaborates with the Marketing and Events team to promote regional initiatives.

4. Assists in maintaining the communications archive and distribution lists.

Administrative Support and other Duties and Responsibilities –

1. Tracks and reports communication metrics.

2. Provides up support for social media management and event coordination.

3. Performs other related duties as assigned. Maintains event records, calendars, and reports.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education:

Bachelor's degree from an accredited four (4) year college or university.

Excess work experience as described under the Specialized Experience below or any other progressively responsible administrative, professional, or other analytical work experience which provided knowledge, skills, and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a bachelor's degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills, and abilities.

Experience:

Three (3) years of professional experience in researching, analyzing, organizing, planning, and coordinating program activities, such as in community relations, public relations, event planning, and customer service; development of policies and procedures; marketing programs; and preparing written information for dissemination to print and broadcast news media.

Substitution of Education and Experience:

1. Possession of an associate's degree from an accredited college or university and two (2) years of specialized work experience may be substituted for the education requirement.

2. Possession of a bachelor's degree from an accredited college or university in journalism, communications, public relations, or a related field may be substituted for up to two (2) years of specialized work experience.

If a degree is used to substitute for the education requirement, it may not be used again towards the experience requirement. If work experience is used to substitute for education, it may not be used again to meet the experience requirement. If the applicant holds more than one degree, transcripts must be provided, and a thorough review will be conducted by the human resources staff in order for more than one degree to be credited toward the minimum qualification requirements (if applicable).

Quality of Experience:

Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that they have the ability to perform the duties of the position for which they are being considered.

Selective Certification:

Specialized knowledge, skills, and abilities may be required to perform the duties of some positions. In such positions, Selective Certification Requirements may be established, and certification may be restricted to those who possess the pertinent experience and/or training required to perform the duties of the position.

Regions or facilities requesting selective certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled.

Certification: Not applicable.

Licensure: Not applicable.

I. KNOWLEDGE AND ABILITIES REQUIRED:

Thorough knowledge of the principles of community relations, public relations, and communication, including program planning and evaluation techniques; social media platforms and digital communication tools; principles and techniques used in writing informational material; techniques used in preparing and editing copy for printing; local organizations, regulatory organizations (i.e., The Joint Commission), State and Federal Laws, functions and operations; understand public relations and media relations practices; and marketing strategies and community outreach techniques.

Ability to plan, organize and coordinate various community relations programs; interpret laws, rules and regulations; speak effectively before individuals and groups; write clearly, edit and prepare materials for presentation; direct the accurate and concise presentation of facts; work collaboratively with media representatives, administrative staff; the public and others; analyze, evaluate and draw sound conclusions and recommendations for available data; work independently and take initiative; manage multiple projects and meet deadlines; adapt to changing priorities and work in a fast-paced environment

V. DESIRED SKILLS

Excellent storytelling and editing skills; attention to detail; familiarity with design and publishing tools; initiative; ability to manage multiple projects; and comfort representing the organization at public events.

VI. WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN'S PREFERENCE: If you are claiming Veteran's Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

CRIMINAL/GROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

IMPORTANT APPLICATION/EMPLOYMENT INFORMATION

Administrative Review, subsequent appeals: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

CONTACT INFORMATION: KONA COMMUNITY HOSPITAL is located at Haukapila Street Kealakekua, HI For employment opportunities, please contact , email: or visit our website at

Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at ,

Salary : $72,516