What are the responsibilities and job description for the Front Office Assistant position at Hawaii Elite OMS?
Front Office Assistant
Working hours Monday thru Friday, 8 am to 5 pm and two Saturdays a month from 8 am to noon. Paid holidays, benefits, and competitive pay.
Job Description
Summary
The Front Office Assistant is primarily responsible for answering phones, welcoming people into the office, communicating with patients, referring dentists/staff, responding to voicemails. Additional duties include check in/out of patients, managing schedule, managing patient records, maintaining inventory, verifying insurance, presenting treatment plans, collecting co-payments and ordering office supplies.
Essential Functions
1. Uses interpersonal skills to attend to patients on the phone and in person.
2. Respond and comply to requests for information.
3. Provides respectful and considerate care focused on patient’s individual needs.
4. Coordinate and organize appointments and administration to facilitate the efficient running of the practice.
Competencies
1. Communication skills
2. Information collection and management
3. Planning and Organizing
4. Accuracy
5. Customer service skills
6. Team work
7. Initiative
8. Adaptability
9. Confidentiality
Dental Front Office experience a plus.
Benefits:
- Health insurance
Ability to Commute:
- Honolulu, HI 96818 (Required)
Ability to Relocate:
- Honolulu, HI 96818: Relocate before starting work (Required)
Work Location: In person
Salary : $38,206 - $52,068