Marketing Manager

HAWAI’I SYMPHONY ORCHESTRA MARKETING MANAGER March 28, 2025 The Hawai’i Symphony Orchestra seeks a full-time Marketing Manager to join our team. The ideal candidate will have marketing and communications experience, interest in classical music, work well in a collaborative environment, be exceptionally organized and focused, and exhibit outstanding oral and written communication skills. Marketing and communications responsibilities The Marketing Manager is a key member of HSO’s Advancement team and works closely with the Associate Director of Advancement and HSO’s communications agency that serves as a strategic advisor. Responsible for developing and implementing the organization’s marketing strategies to reach new audiences, promote the orchestra’s image, and drive ticket sales and attendance goals. Specific tasks include: • Implement all aspects of season subscription and renewal campaigns, including direct mail, email, and telemarketing • Monitor the progress of sales campaigns and provide reports • Coordinate the creation and distribution of press releases and media alerts • Assist in scheduling artists for media appearances • Gather season and artist materials for press kit and media requests • Manage social media platforms (Facebook, Instagram, and YouTube accounts) • Write and collect content for and deploy targeted email campaigns and digital campaigns • Update and manage HSO website content • Oversee the design and production of all promotional materials, including season brochures, ads, posters, postcards, emails, stationary/business cards, and program book • Attend concerts and serve as liaison to media, VIPs, and ambassador to patrons • Set up merchandise and collateral tables at concerts, interacting with venue staff • Coordinate with the artistic and administrative teams to ensure upcoming events are created and made public appropriately • Assist with special events as needed Qualifications: • Excellent interpersonal, written, and verbal communications skills, attention to detail, and a friendly, positive, customer-service oriented spirit; ability to interact with a diverse range of personalities • Knowledge of email marketing platforms a plus (Constant Contact, MailChimp) • Ability to work in a fast-paced environment and meet deadlines under pressure • Ability to work independently and in collaboration with other team members and to manage multiple projects simultaneously • Proficiency in Microsoft 365 Suite, Google Sheets, Google Docs • Familiarity and comfort with desktop graphic design programs such as Canva • Database experience in software such as Patron Manager and Salesforce CRM • Ability to work evenings and weekends as required for concerts and events • Genuine interest in bringing great music to the community

Salary range and benefits: $52,000-$55,000; full time, exempt, salaried. Benefits include health, dental, and vision insurance, paid vacation and holidays, and company contribution to retirement plan. To apply: Submit resume and cover letter to jobs@hawaiisymphonyorchestra.org. Applications will be reviewed as received. All offers of employment are contingent upon clear results of a thorough background check. HSO is an Equal Opportunity Employer. All opportunities are provided without regard to race, color, ancestry, religion, sex, nationality, veteran status, disability, genetic information, marital status, sexual orientation, gender identity/expression, AIDS/HIV, medical condition, or any other characteristic protected by law. Led by Music and Artistic Director Dane Lam, Hawai‘i Symphony Orchestra (HSO) connects Hawai‘i and the Pacific through visionary live music, serving as the premier provider of symphonic art forms throughout the region. The HSO, which performs at the historic Hawaiʻi Theatre, features dozens of award-winning musicians who bring a unique Pacific perspective to a diverse repertoire. The HSO reaches 140,000 residents annually in Hawai‘i and the Pacific through its performances and educational programs. The Symphony produces more than 50 performances each season, including the Halekulani Masterworks Series, Kaimana HapaSymphony Series, and its annual summer festival – the Sheraton Starlight Series– at the Tom Moffatt Waikiki Shell.