Front desk clerk and Assistant Manager at the hotel

Job Overview:
We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from check-in to check-out.

Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, facilities, and local attractions
- Maintain a tidy and organized front desk area

Requirements:
- Proven experience in customer service or hospitality
- Proficiency in using phone systems and office equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Multilingual or bilingual skills are a plus
- Knowledge of hotel management software is advantageous

This position offers an opportunity to work in a dynamic hospitality environment where you can showcase your customer service skills and contribute to creating memorable guest experiences.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Havre, MT (Required)

Ability to Relocate:

• Havre, MT: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $16