What are the responsibilities and job description for the Plumbing Service position at Haven Services, LLC?
Description
Plumbing Service & Drain Technician (Residential & Commercial)
Haven Services & Nixco Plumbing | Greater Cincinnati Region
Compensation: Commission-based Full Benefits
Schedule: Full-time | Service truck role (not apprenticeship)
About the Role
Haven Services with Nixco Plumbing is hiring experienced Plumbing Service & Drain Technicians to join a top-performing service team in the Greater Cincinnati market. This is not an apprentice or helper position you’ll be expected to run calls independently, diagnose and repair residential and commercial plumbing systems, and perform advanced drain work (including jetting and camera inspections).
If you’re already comfortable running a service truck, using Service Titan (or similar), and closing your own work with confidence and integrity we want to you talk.
What We Offer
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and advancement.
- A collaborative, supportive work environment.
Comprehensive benefits package:
- Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's HDHP Premium!
- Dental and Vision Insurance
- Company provided Life and Disability Insurance
- 401(k) with Employer Match
- Employee Assistance Program
- Paid Time Off, Paid Holidays
Competitive Pay: Based on experience
Who We’re Looking For
You’re a strong fit if you:
- Have 4–5 years running your own service truck (or equivalent independent service experience)
- Come from a true residential service environment (not new construction)
- Are confident handling commercial service (schools, retail, offices, etc.)
- Know how to run cable machines, jetters, and sewer cameras/locators
- Can build estimates, present options, and close work using Service Titan or a similar platform
- Take pride in doing things the right way: clean work, honest recommendations, strong communication
Requirements
What You’ll Do
- Diagnose and repair plumbing systems including:
- Fixtures, valves, PRVs, pumps, softeners, water heaters, and backflow devices
- Commercial flushometers, supply lines, and building-level plumbing systems
- Clear drains using professional methods:
- Cable machines and high-pressure jetters
- Camera inspections and locating to diagnose and quote underground solutions
- Present repair/replacement options using a digital flat-rate price book
- Complete safety/performance assessments and recommend preventative upgrades when appropriate
- Follow our service process (PACE): Prepare, Arrive, Connect, Execute
- Document work thoroughly in Service Titan:
- Notes, photos, checklists, forms, and recommendations
Requirements
What You Need
- 4–5 years of plumbing service experience (truck-based preferred)
- Strong drain skills including jetting and camera operation (or willingness to sharpen quickly)
- Residential and commercial service experience
- Experience with Service Titan or similar CRM/dispatch software
- Valid driver’s license with a clean driving record
- Ability to pass background check and drug screen
- Strong customer-facing communication and professionalism
Ready to Earn at a High Level?
We’re looking for top-tier professionals' people who take ownership, deliver quality, and want a company that respects their time and talent. If you’re producing results and want a place to grow and earn more, apply today.
EOE/AAP/M/F/V/D/SO