Office Administrator/ Intake Coordinator

Overview

We are seeking a dynamic and detail-oriented Office Administrator/Intake Coordinator to join our healthcare team. This vital role combines administrative excellence with compassionate patient engagement, ensuring smooth operations and exceptional service delivery. As the first point of contact for patients and providers alike, you will manage appointment scheduling, patient intake, and maintain accurate medical records, all while supporting the efficient functioning of our medical office. Your proactive approach and organizational skills will help create a welcoming environment where patients feel valued and cared for from their very first interaction.

Duties

• Greet patients warmly and facilitate their check-in process with professionalism and empathy
• Manage patient appointments using electronic health records (EHR) and patient management software, ensuring accuracy and timely scheduling
• Collect, verify, and update patient information while maintaining strict confidentiality in accordance with health regulation policies
• Assist with insurance verification, billing processes, and documentation to support medical administrative support functions
• Answer incoming phone calls promptly, providing clear information and directing inquiries appropriately
• Coordinate communication between patients, healthcare providers, and insurance companies to streamline care delivery
• Maintain organized medical records, ensuring compliance with health regulation policies and privacy standards
• Support clinic operations by managing supplies, preparing documentation, and assisting staff as needed

Experience

• Proven experience working in a medical office environment or healthcare setting
• Familiarity with electronic health records (EHR) systems or patient management software such as EMR/EHR platforms
• Strong knowledge of health regulation policies related to patient confidentiality and data security
• Excellent customer service skills with the ability to communicate effectively via phone and in person
• Proficiency in Google documents and sheets for administrative tasks
• Understanding of medical terminology and health insurance processes to assist with billing and claims support
• Ability to type quickly and accurately while managing multiple priorities in a fast-paced environment

Join us to be part of a dedicated team committed to delivering compassionate healthcare support. Your organizational expertise combined with your caring approach will make a meaningful difference in our patients’ experiences every day!

Pay: $16.00 - $20.00 per hour

Work Location: In person

Salary : $16 - $20