What are the responsibilities and job description for the Home Health Aide - All Experience Levels Welcome (We Train!) position at Haven Home Care?
Haven Home Care | $16/hour Paid Travel Between Clients
Your Journey Starts Here - Three Paths to Making a Difference
Haven Home Care believes exceptional caregivers come from all backgrounds. Since 1998, we've been the trusted choice for families across Ohio. Whether you're certified, experienced, or simply have the heart to help others, we have a path for you to join our team of dedicated caregivers.
Why Caregivers Choose Haven:
We respect your preferences - No forced overtime, no clients outside your comfort zone (pets, smoking, location). Other agencies make you work wherever. We don't. You choose your boundaries, and we match you accordingly.
Paid travel time at $16/hour between clients (rare in home care)
Same clients every week - Build real relationships with 2-4 regular clients after your initial 2-week orientation period
Work independently - Your main support is our care coordination team, available whenever you need guidance or have concerns
Flexible scheduling - 20-40 hours between 6AM-8PM (most care happens 8AM-5PM, no overnight shifts)
Open communication culture - Concerns about a client? Tell us immediately. We'd rather fix the match than lose you.
Three Paths to Join Us
Path 1: Already Certified? Valid HHA certificate → Start within 5-8 business days
Path 2: Experienced Without Certification? 1 year as paid HHA under a licensed nurse → Your experience is your qualification (no certificate needed)
Path 3: New to Caregiving? We provide FREE 30-hour online training course → Start within 1-2 weeks
Primary service areas: Akron, Barberton, Copley, Cuyahoga Falls, Hartville, Hudson, Kent, New Franklin, Norton, Rootstown, Silver Lake, Stow, Tallmadge, and Uniontown
Important Note on Service Areas: While we ask you to list specific cities, we match clients based on your overall travel tolerance (minutes/miles), not just city names. If you say you can travel 30 minutes, we may assign clients anywhere within that 30-minute radius.
What You'll Actually Do
Help elderly and disabled clients with:
Bathing, dressing, grooming
Meal prep and light housekeeping
Companionship, grocery trips, transportation
Building trusted relationships over time
What we DON'T have: Complex medical procedures, hospital politics, mandatory overtime, rotating schedules, heavy lifting over 25 lbs
Compensation
$16/hour (W-2 position, bi-weekly direct deposit)
$100 bonus at 30 days (with perfect attendance/punctuality)
10% holiday premium when working holidays
Referral bonuses: $100 per caregiver, $100 per insurance client referral, $75-$1,500 per private client (varies by client hours)
Basic Requirements
Valid driver's license & reliable vehicle with insurance
Pass standard background checks and required skills/written test at 80% (state compliance requirement - we accept previous test results from other agencies)
Commitment to minimum 20 hours/week
Availability during normal care hours (6AM-8PM, ideally 8AM-5PM)
How It Works
Week 1-2: Fill-in assignments while we match you with permanent clients that fit your preferences
Week 3 : Your regular client schedule begins
Ongoing: Fill-in opportunities are available (because call-offs happen)
Timeline Reality: The more flexible your availability and preferences, the faster you get matched. Highly specific preferences may mean a 1-3 week wait while we find the right fit. We'll tell you exactly where things stand during your phone interview.
Honest Talk About Our Company
We're a small business established in 1998. This means no PTO, 401k, or health insurance. What we DO offer: complete schedule control, long-term client relationships (one aide has been with us 18 years), respect for your preferences, and a cap at 40 hours weekly to protect your work-life balance.
Want to Know Everything Before You Apply?
If you're the type who wants complete transparency about how client matching works, what the week-by-week experience looks like, and every detail of the process - keep reading below.
The Complete Picture: How Haven Really Works
Understanding Client Matching (The Full Truth)
Client availability changes daily. Sometimes we have 5 clients ready immediately. If not, we're actively acquiring new clients and you can expect to get started within 1-2 weeks. Here's what determines your timeline:
Your Availability Matters:
6AM-8PM availability? First pick of everything
8AM-5PM availability? This is where 80% of care hours exist - you'll have good options
Morning-only or evening-only? Limited but possible
After 4PM only? You won't hit the 20-hour minimum (most clients need daytime care)
Your Preferences Impact Speed: The more specific your requirements (no pets, no smoking, limited drive radius, specific days only), the longer matching takes. This isn't punishment - it's math. We respect your boundaries completely, but fewer clients will match.
During Your Phone Interview, We'll Tell You:
"We have clients ready NOW" → Finish hiring fast, work fast
"Fill-in shifts available" → Start earning immediately while we match you permanently
"No current matches yet" → 1-2 week wait while we acquire new clients (we'll ask if that works for you)
Why Delays Happen (The Reality)
We're actively getting new clients daily, but it's not instant:
Clients need assessments
Insurance requires approval
Families need coordination meetings
Sometimes clients delay their own start dates
Bottom line: More flexibility = faster placement. Need guaranteed immediate hours? This role isn't structured for that. Can wait 1-3 weeks for the right match that respects your preferences? That's our specialty.
How "Fill-In" Work Becomes Permanent
Fill-in shifts are always available because caregivers call off unexpectedly. When you take a fill-in shift, two things can happen:
It's covering a call-off → One-time shift
It's an unstaffed visit slot → If the dynamic works between you and the client, that time slot becomes yours permanently
This is how you can build your permanent schedule faster during your first 2 weeks.
Week-by-Week Reality
Week 1-2: Orientation Period
Fill-in assignments at $16/hour
Must be flexible with locations and times during this period
Keep any clients where the match works and becomes permanent
Build toward your target weekly hours
Week 3 : Your Regular Schedule
Permanent clients matched to your confirmed preferences
Consistent weekly schedule
Still available for additional fill-in shifts if desired
Day 30: $100 Bonus Hits your account if you maintained perfect attendance and punctuality during your first 30 days
Your Three Qualification Paths (Detailed)
Path 1: Certified & Ready
You have: Valid HHA certificate (30/60/75-hour training) Certificate signed by RN (unless completed online)
Timeline: Working within 5-7 business days
Process: Submit certificate → Phone screen → Database checks → Pass state-required written & skills test at 80% (or provide previous test results from another agency) → Hired
Path 2: Experienced & Capable
You have: 1 year as a paid HHA under the direction of a licensed nurse (no certificate required! - your experience qualifies you!)
Timeline: Working within 5-7 business days
Process: Apply → Sign employer reference form → Previous employer verifies your 1 year HHA experience under a licensed nurse → Phone screen → Pass state-required written & skills test at 80% (or provide previous test results from another agency) → Hired
Note: We'll provide an employer reference form for your previous employer to confirm your 1 year of HHA experience under a licensed nurse
Path 3: Heart & Willingness
You have: Compassion and commitment to learn
Timeline: 1-2 weeks total (includes training)
Process: Apply → Phone screen → Complete our FREE 30-hour online training course through our learning platform → Pass state-required written & skills test at 80% → Hired
Support After You're Hired
Our Care Coordination Team is your main support system:
Call them with ANY questions about clients, schedules, or concerns
They're available during business hours and for urgent matters
Open-door policy - we want to hear feedback, concerns, or problems
Client Match Not Working? Tell us immediately. We respect that sometimes personalities don't mesh, unexpected issues arise, or preferences change. We'd rather reassign you than lose you. Be completely open with our care coordination team.
No Growth Pathway: We're being honest - there's no ladder to climb here. This is a caregiving role, and it stays a caregiving role. What grows is your relationships with clients and your weekly paycheck through referral bonuses.
What Makes Haven Different From Other Agencies
Other agencies:
Force you to drive outside your preferred range
Assign mandatory overtime
Place you with smoking clients when you don't want smokers
Assign you to homes with pets despite allergies
Constantly rotate your schedule
Haven:
Respects your geographic boundaries
No mandatory overtime (40-hour max)
Won't assign you to clients who smoke if you don't want smokers
Won't assign you to homes with pets if you're allergic or uncomfortable
Same clients every week after matching
The tradeoff: Respecting your preferences means fewer available client matches for you. We're upfront about this because it's the honest reality.
State Testing Requirement (Important Compliance Note)
All home health aides in Ohio must pass a state-compliant written and skills test at 80% or higher. This is a regulatory requirement, not our policy.
If you've already taken this test at another agency: Provide those results and you won't need to retest (as long as you scored 80% )
If you haven't tested yet: We administer it as part of your hiring process
Client Types You'll Serve
Primarily elderly clients needing assistance with daily living
Some disabled clients requiring personal care support
Post-surgical or rehabilitation clients needing temporary assistance
Clients with mild cognitive decline needing companionship and safety
You will NOT: Administer medications, perform wound care, or handle complex medical procedures
The Money Math (Full Breakdown)
Base Pay: $16/hour for all client care time AND travel time between clients
$100 Referral Bonus (per caregiver): When your referral completes 30 days with good standing
$100 Referral Bonus (per insurance client): When you refer a client who becomes a Haven client through their insurance
$75-$1,500 Referral Bonus (per private pay client): Amount varies based on how many weekly hours the client receives from Haven. More client hours = higher your bonus.
$19/hour Premium: When working with private pay clients (instead of standard $16/hour)
10% Holiday Premium: Earn $17.60/hour when you choose to work on holidays
After You Apply - Stay Connected With Us
We communicate primarily by phone (text and calls) and email. Being reachable is essential to getting hired.
What Happens Right Away:
Within minutes of applying, you'll receive an automated text AND email from our system with:
Our Talent Acquisition team's direct phone line
Our department email address
Save this information - it's how we'll stay in touch throughout your hiring process.
Set Yourself Up for Success:
Double-check your phone number on your resume/application is current. If it's outdated and you can't edit it, text us immediately at the number from the automated message with your correct contact.
Ensure you can receive calls and texts. If your phone service is inactive or you're out of minutes, you won't hear from us. Make sure your service is active before applying.
Check spam folders and call blocking settings. Our calls and emails sometimes get filtered as spam. Add our number and email to your contacts, or temporarily disable spam blocking during your application period. Missing our contact because of spam filters delays your hiring.
Answer when we call. Your phone interview happens by phone. We'll call from the number provided in your automated message.
Our Response Time:
You'll hear from us within 24-48 business hours via text, email, or both. We're highly responsive.
If you haven't heard from us within 2 business days:
Check spam/junk email folders
Check blocked/spam calls on your phone
Verify you provided correct contact information
Confirm your phone service is active
Our records show all communication attempts, so if there's a gap, it's usually a technical issue on the contact side that needs troubleshooting.
Bottom Line:
Accurate contact info active phone service checking spam folders answering calls = smooth hiring process
We move quickly. Stay reachable and you'll be working soon.
Haven Home Care | Serving Ohio Since 1998 | Ohio Equal Opportunity Employer | W-2 Position
P.S. - Reading this at 11pm? Apply anyway. We review applications 5 days a week and respond within 24-48 business hours.
Your Journey Starts Here - Three Paths to Making a Difference
Haven Home Care believes exceptional caregivers come from all backgrounds. Since 1998, we've been the trusted choice for families across Ohio. Whether you're certified, experienced, or simply have the heart to help others, we have a path for you to join our team of dedicated caregivers.
Why Caregivers Choose Haven:
We respect your preferences - No forced overtime, no clients outside your comfort zone (pets, smoking, location). Other agencies make you work wherever. We don't. You choose your boundaries, and we match you accordingly.
Paid travel time at $16/hour between clients (rare in home care)
Same clients every week - Build real relationships with 2-4 regular clients after your initial 2-week orientation period
Work independently - Your main support is our care coordination team, available whenever you need guidance or have concerns
Flexible scheduling - 20-40 hours between 6AM-8PM (most care happens 8AM-5PM, no overnight shifts)
Open communication culture - Concerns about a client? Tell us immediately. We'd rather fix the match than lose you.
Three Paths to Join Us
Path 1: Already Certified? Valid HHA certificate → Start within 5-8 business days
Path 2: Experienced Without Certification? 1 year as paid HHA under a licensed nurse → Your experience is your qualification (no certificate needed)
Path 3: New to Caregiving? We provide FREE 30-hour online training course → Start within 1-2 weeks
Primary service areas: Akron, Barberton, Copley, Cuyahoga Falls, Hartville, Hudson, Kent, New Franklin, Norton, Rootstown, Silver Lake, Stow, Tallmadge, and Uniontown
Important Note on Service Areas: While we ask you to list specific cities, we match clients based on your overall travel tolerance (minutes/miles), not just city names. If you say you can travel 30 minutes, we may assign clients anywhere within that 30-minute radius.
What You'll Actually Do
Help elderly and disabled clients with:
Bathing, dressing, grooming
Meal prep and light housekeeping
Companionship, grocery trips, transportation
Building trusted relationships over time
What we DON'T have: Complex medical procedures, hospital politics, mandatory overtime, rotating schedules, heavy lifting over 25 lbs
Compensation
$16/hour (W-2 position, bi-weekly direct deposit)
$100 bonus at 30 days (with perfect attendance/punctuality)
10% holiday premium when working holidays
Referral bonuses: $100 per caregiver, $100 per insurance client referral, $75-$1,500 per private client (varies by client hours)
Basic Requirements
Valid driver's license & reliable vehicle with insurance
Pass standard background checks and required skills/written test at 80% (state compliance requirement - we accept previous test results from other agencies)
Commitment to minimum 20 hours/week
Availability during normal care hours (6AM-8PM, ideally 8AM-5PM)
How It Works
Week 1-2: Fill-in assignments while we match you with permanent clients that fit your preferences
Week 3 : Your regular client schedule begins
Ongoing: Fill-in opportunities are available (because call-offs happen)
Timeline Reality: The more flexible your availability and preferences, the faster you get matched. Highly specific preferences may mean a 1-3 week wait while we find the right fit. We'll tell you exactly where things stand during your phone interview.
Honest Talk About Our Company
We're a small business established in 1998. This means no PTO, 401k, or health insurance. What we DO offer: complete schedule control, long-term client relationships (one aide has been with us 18 years), respect for your preferences, and a cap at 40 hours weekly to protect your work-life balance.
Want to Know Everything Before You Apply?
If you're the type who wants complete transparency about how client matching works, what the week-by-week experience looks like, and every detail of the process - keep reading below.
The Complete Picture: How Haven Really Works
Understanding Client Matching (The Full Truth)
Client availability changes daily. Sometimes we have 5 clients ready immediately. If not, we're actively acquiring new clients and you can expect to get started within 1-2 weeks. Here's what determines your timeline:
Your Availability Matters:
6AM-8PM availability? First pick of everything
8AM-5PM availability? This is where 80% of care hours exist - you'll have good options
Morning-only or evening-only? Limited but possible
After 4PM only? You won't hit the 20-hour minimum (most clients need daytime care)
Your Preferences Impact Speed: The more specific your requirements (no pets, no smoking, limited drive radius, specific days only), the longer matching takes. This isn't punishment - it's math. We respect your boundaries completely, but fewer clients will match.
During Your Phone Interview, We'll Tell You:
"We have clients ready NOW" → Finish hiring fast, work fast
"Fill-in shifts available" → Start earning immediately while we match you permanently
"No current matches yet" → 1-2 week wait while we acquire new clients (we'll ask if that works for you)
Why Delays Happen (The Reality)
We're actively getting new clients daily, but it's not instant:
Clients need assessments
Insurance requires approval
Families need coordination meetings
Sometimes clients delay their own start dates
Bottom line: More flexibility = faster placement. Need guaranteed immediate hours? This role isn't structured for that. Can wait 1-3 weeks for the right match that respects your preferences? That's our specialty.
How "Fill-In" Work Becomes Permanent
Fill-in shifts are always available because caregivers call off unexpectedly. When you take a fill-in shift, two things can happen:
It's covering a call-off → One-time shift
It's an unstaffed visit slot → If the dynamic works between you and the client, that time slot becomes yours permanently
This is how you can build your permanent schedule faster during your first 2 weeks.
Week-by-Week Reality
Week 1-2: Orientation Period
Fill-in assignments at $16/hour
Must be flexible with locations and times during this period
Keep any clients where the match works and becomes permanent
Build toward your target weekly hours
Week 3 : Your Regular Schedule
Permanent clients matched to your confirmed preferences
Consistent weekly schedule
Still available for additional fill-in shifts if desired
Day 30: $100 Bonus Hits your account if you maintained perfect attendance and punctuality during your first 30 days
Your Three Qualification Paths (Detailed)
Path 1: Certified & Ready
You have: Valid HHA certificate (30/60/75-hour training) Certificate signed by RN (unless completed online)
Timeline: Working within 5-7 business days
Process: Submit certificate → Phone screen → Database checks → Pass state-required written & skills test at 80% (or provide previous test results from another agency) → Hired
Path 2: Experienced & Capable
You have: 1 year as a paid HHA under the direction of a licensed nurse (no certificate required! - your experience qualifies you!)
Timeline: Working within 5-7 business days
Process: Apply → Sign employer reference form → Previous employer verifies your 1 year HHA experience under a licensed nurse → Phone screen → Pass state-required written & skills test at 80% (or provide previous test results from another agency) → Hired
Note: We'll provide an employer reference form for your previous employer to confirm your 1 year of HHA experience under a licensed nurse
Path 3: Heart & Willingness
You have: Compassion and commitment to learn
Timeline: 1-2 weeks total (includes training)
Process: Apply → Phone screen → Complete our FREE 30-hour online training course through our learning platform → Pass state-required written & skills test at 80% → Hired
Support After You're Hired
Our Care Coordination Team is your main support system:
Call them with ANY questions about clients, schedules, or concerns
They're available during business hours and for urgent matters
Open-door policy - we want to hear feedback, concerns, or problems
Client Match Not Working? Tell us immediately. We respect that sometimes personalities don't mesh, unexpected issues arise, or preferences change. We'd rather reassign you than lose you. Be completely open with our care coordination team.
No Growth Pathway: We're being honest - there's no ladder to climb here. This is a caregiving role, and it stays a caregiving role. What grows is your relationships with clients and your weekly paycheck through referral bonuses.
What Makes Haven Different From Other Agencies
Other agencies:
Force you to drive outside your preferred range
Assign mandatory overtime
Place you with smoking clients when you don't want smokers
Assign you to homes with pets despite allergies
Constantly rotate your schedule
Haven:
Respects your geographic boundaries
No mandatory overtime (40-hour max)
Won't assign you to clients who smoke if you don't want smokers
Won't assign you to homes with pets if you're allergic or uncomfortable
Same clients every week after matching
The tradeoff: Respecting your preferences means fewer available client matches for you. We're upfront about this because it's the honest reality.
State Testing Requirement (Important Compliance Note)
All home health aides in Ohio must pass a state-compliant written and skills test at 80% or higher. This is a regulatory requirement, not our policy.
If you've already taken this test at another agency: Provide those results and you won't need to retest (as long as you scored 80% )
If you haven't tested yet: We administer it as part of your hiring process
Client Types You'll Serve
Primarily elderly clients needing assistance with daily living
Some disabled clients requiring personal care support
Post-surgical or rehabilitation clients needing temporary assistance
Clients with mild cognitive decline needing companionship and safety
You will NOT: Administer medications, perform wound care, or handle complex medical procedures
The Money Math (Full Breakdown)
Base Pay: $16/hour for all client care time AND travel time between clients
$100 Referral Bonus (per caregiver): When your referral completes 30 days with good standing
$100 Referral Bonus (per insurance client): When you refer a client who becomes a Haven client through their insurance
$75-$1,500 Referral Bonus (per private pay client): Amount varies based on how many weekly hours the client receives from Haven. More client hours = higher your bonus.
$19/hour Premium: When working with private pay clients (instead of standard $16/hour)
10% Holiday Premium: Earn $17.60/hour when you choose to work on holidays
After You Apply - Stay Connected With Us
We communicate primarily by phone (text and calls) and email. Being reachable is essential to getting hired.
What Happens Right Away:
Within minutes of applying, you'll receive an automated text AND email from our system with:
Our Talent Acquisition team's direct phone line
Our department email address
Save this information - it's how we'll stay in touch throughout your hiring process.
Set Yourself Up for Success:
Double-check your phone number on your resume/application is current. If it's outdated and you can't edit it, text us immediately at the number from the automated message with your correct contact.
Ensure you can receive calls and texts. If your phone service is inactive or you're out of minutes, you won't hear from us. Make sure your service is active before applying.
Check spam folders and call blocking settings. Our calls and emails sometimes get filtered as spam. Add our number and email to your contacts, or temporarily disable spam blocking during your application period. Missing our contact because of spam filters delays your hiring.
Answer when we call. Your phone interview happens by phone. We'll call from the number provided in your automated message.
Our Response Time:
You'll hear from us within 24-48 business hours via text, email, or both. We're highly responsive.
If you haven't heard from us within 2 business days:
Check spam/junk email folders
Check blocked/spam calls on your phone
Verify you provided correct contact information
Confirm your phone service is active
Our records show all communication attempts, so if there's a gap, it's usually a technical issue on the contact side that needs troubleshooting.
Bottom Line:
Accurate contact info active phone service checking spam folders answering calls = smooth hiring process
We move quickly. Stay reachable and you'll be working soon.
Haven Home Care | Serving Ohio Since 1998 | Ohio Equal Opportunity Employer | W-2 Position
P.S. - Reading this at 11pm? Apply anyway. We review applications 5 days a week and respond within 24-48 business hours.
Salary : $16 - $19
