What are the responsibilities and job description for the Pharmacy Front Desk Receptionist position at HatchRx Compounding Pharmacy?
Pharmacy Front Desk Receptionist
A pharmacy front desk associate is a crucial part of the pharmacy team ensuring that patient receive the highest level of service and care while maintaining the pharmacy's efficiency.
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls to appropriate departments
- Medication packaging and delivery setup
- Process payments for pharmacy billing services
- Proactively follow-up with patients for prescription refills and medication inquiry
- Provide excellent customer support and address inquiries or concerns
- Assist with event planning and coordination
- Manage and maintain office supplies inventory
- File, transcribe, and distribute documents as needed
- Perform clerical tasks such as data entry, photocopying, and scanning
- Maintain a clean and organized front desk area
Experience:
- High school diploma or equivalent (additional education or pharmacy tech certification is a plus)
- Previous experience in a front desk or receptionist role preferred
- Strong communication skills, both verbal and written and customer-focused attitude
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with office equipment (e.g., printers, scanners)
- Knowledge of pharmacy office procedures is a plus and ability to handle confidential patient information
Benefits:
- Competitive salary based on experience
- Professional development opportunities
If you are a friendly and organized individual with excellent customer service skills, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- New Hyde Park, NY 11040 (Required)
Work Location: In person
Salary : $16 - $17