What are the responsibilities and job description for the Mid-Market Account Executive position at Hatch?
About Hatch
At Hatch, we’re building the AI platform powering the next generation of Customer Service Representatives. Backed by Y Combinator and top-tier investors, we help businesses deliver smarter, faster, more human support—at scale.
We’re growing fast and looking for a sharp, strategic Mid-Market Account Executive to join our NYC-based team. This isn’t a boiler-room sales role—we’re looking for someone who thrives on working a tight book of high-value accounts and closing complex deals that move the needle.
What You’ll Do
At Hatch, we’re building the AI platform powering the next generation of Customer Service Representatives. Backed by Y Combinator and top-tier investors, we help businesses deliver smarter, faster, more human support—at scale.
We’re growing fast and looking for a sharp, strategic Mid-Market Account Executive to join our NYC-based team. This isn’t a boiler-room sales role—we’re looking for someone who thrives on working a tight book of high-value accounts and closing complex deals that move the needle.
What You’ll Do
- Work with fast-growing companies the help them modernize their contact centers using Hatch’s AI agents.
- Drive full-cycle sales from outreach to close—working inbound and outbound motions
- Partner closely with SDRs, marketing, and leadership to drive pipeline strategy
- Consistently hit quota and architect a path to overachievement
- Travel to meet customers and attend strategic events and conferences as needed
- Sit in our NYC office alongside the CRO and GTM team to move fast and win together
- 2–4 years of experience in a closing role within SaaS (AI or MarTech preferred)
- A proven track record of exceeding quota on mid-market SaaS deals
- Comfort owning complex deal cycles and engaging senior decision-makers
- Strategic, relationship-driven approach to sales (this is not a volume/cold call shop)
- Strong collaboration skills—you're a partner to SDRs, not a lone wolf
- Based in NYC or willing to relocate—this is a hybrid, in-person role
- $100K base / $100K variable ($200K OTE)
- Unlimited PTO
- Medical, dental, and vision coverage
- Hybrid schedule from our NYC office
Salary : $100,000 - $200,000
