What are the responsibilities and job description for the Host position at HashHouse a Go Go-WinterGarden FL?
Reports to: Restaurant Manager
About the Role
You’re the first smile, the first impression, and the opening note of the whole Hash House experience. As a Host, you set the tone the moment guests walk through the door. You’re not just managing a waitlist, you’re orchestrating the flow of the restaurant like a front-of-house conductor.
If you’re quick on your feet, great with people, and can juggle a little chaos with style, this is your stage.
What You’ll Do
- Welcome every guest with genuine energy and a warm, confident presence
- Create a smooth, organized flow from the front door to the dining room
- Manage waitlists, reservations, and walk-ins with accuracy and efficiency
- Provide clear and realistic wait times while keeping guests engaged and comfortable
- Seat guests strategically to balance service across all sections
- Accommodate special requests whenever possible to elevate the guest experience
- Present menus and introduce guests to their server upon seating
- Keep a sharp eye on table readiness, cleanliness, and presentation
- Communicate effectively with servers, bussers, and managers to keep service running strong
- Open doors, offer farewells, and leave every guest with a reason to come back
What We’re Looking For
- No prior restaurant experience required, just the right attitude and energy
- Strong communication skills and a natural ability to connect with people
- Confident multitasker who stays organized in a fast-paced environment
- Positive, upbeat personality that thrives in a high-energy setting
- Attention to detail and awareness of the entire dining room flow
- Professional appearance and pride in presentation
Why You’ll Love It Here
- A fast-paced, team-driven environment where no two shifts feel the same
- A chance to be the face of a brand known for big personality and unforgettable experiences
- Opportunities to grow into other front-of-house roles
- A team that works hard, moves fast, and has fun doing it
Benefits Include:
- Medical, dental, and vision insurance (eligible team members)
- 401(k) retirement plan
- Paid Time Off
- Employee meals and dining discounts
- Flexible scheduling
- Paid training
- Career advancement opportunities
- Promote from within culture
- Cross training and development
- Employee recognition and incentive programs
- Anniversary Gifts
The Vibe
The door swings open and you’re the spark. You read the room, move the pieces, and keep the energy flowing from the first hello to the last goodbye. It’s part hospitality, part choreography, and all about making people feel like they just walked into something special.