What are the responsibilities and job description for the Orthodontic Treatment Assistant position at Harwell & Cook Orthodontics?
At Harwell & Cook Orthodontics, we have built a legacy of patient care through our culture, teamwork and our mission to change other’s lives!
Dr. Anthony and Dr. Cook have built a practice that stands in what it means to be smiling people helping people smile. We use the principles of trust, respect, integrity, and commitment to empower and support each team member to meet and exceed their full potential.
Our promise is to deliver outstanding customer service that spans generations, creating lasting relationships built on trust, joy and excellence. Through the investment and mastery of advanced orthodontic technologies, we ensure legendary smiles and unparalleled care.
Summary of Position:
As an Orthodontic Treatment Assistant at Harwell and Cook Orthodontics, you’ll be in a crucial role as the primary supporting person to our doctors and help create a comfortable, positive experience for every patient. You’ll assist our orthodontists chairside by taking X-rays, scans, and photos, helping with procedures, maintaining equipment and records, and educating patients while ensuring every visit is comfortable and positive.
Essential Job Function:
- Assist orthodontists during procedures and patient care.
- Take X-rays, intraoral scans, and patient photographs.
- Maintain accurate patient records and treatment progress.
- Educate patients on oral hygiene, elastic wear, and braces aftercare.
- Scan for retainers and appliances.
- Remove and replace wires, coil springs, and elastic bands.
- Ensure all instruments and equipment are cleaned and sterilized.
- Keep treatment areas organized, stocked, and ready
- Anticipate team needs and provide support where needed
- Travel to 7 satellite offices spanning from 5:30 am start time to 6:30 pm end time, with transportation provided in a Harwell & Cook van.
- Assist with packing/unpacking supplies for satellite office travel.
- Perform general maintenance duties related to clinical equipment.
- Uphold a friendly, professional, and welcoming environment for every patient.
Job Requirements:
- High School Diploma - Must have a high school diploma or equivalent.
- Age Requirement - Must be at least 18 years old or older.
- Experience - Dental/Orthodontic experience, working knowledge of orthodontic terminology, and familiarity with Ortho2 Edge and Microsoft Office is preferred, but willing to train the right candidate.
- Certifications - Registered Dental Assistant (RDA) certification (or ability to obtain within the first year) and CPR Certification.
- Communication - Amongst your team, doctors, referrals, and to the community, while also having the ability to maintain confidentiality and professionalism.
- Positive Attitude - Even in tough situations and conversations, holding a positive outlook.
- Self-Motivated - Finding ways to make the training poured into you is applied to your knowledge and outlook of the position.
- Strong Customer Service - Comfortable with conversation in all age ranges while doing it with a smile and confidence in an even and level tone.
- Multi-Tasking - Ability to pivot, switch gears, and complete different tasks simultaneously.
- Physical Agility - Be physically fit for tasks such as bending, lifting 15-30 lbs, manual dexterity in assisting, and walking/standing consecutively for 30 minutes as needed.
Key Benefits
- We offer competitive pay based on experience and benefits to our employees. Benefits include health insurance, paid time off (PTO), retirement savings plan, and opportunities for professional development and growth within the company.