What are the responsibilities and job description for the Lead Intake/Support Specialist position at Harvis, Inc.?
At Harvis, Inc. we work to support business owners, their managers and Human Resource 'departments of one' giving them a trusted HR Partner.
Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.
Our client, Equity Commercial Roofing, a highly rated roofing company located in Mifflinburg, Pa, with a reputation for listening to customers and delivering 5-star service is seeking a part-time Lead Intake/Support Specialist to join their Team.
The Lead Intake/Support Specialist serves as the first point of contact for many Equity Roofing customers during after-hours, setting the tone for the customer experience. This role is essential in capturing new leads, responding to inquiries, and providing timely, professional communication. While not involved in the direct sales process, the representative supports the sales team by accurately gathering information, scheduling appointments, and ensuring a smooth handoff to the appropriate Outside Sales Representative. The company’s reputation and customer satisfaction rely on the consistency, professionalism, and attention to detail delivered in this role.
In addition to a competitive hourly rate, we offer bonus pay, hybrid work schedule, paid holiday time. Please visit our website to learn more about us: Equity Roofing - #1 Central PA Roofers & Contractors (equityroofs.com).
If this position caught your eye, send us your resume for immediate consideration.
Experience and Skills:
- High School diploma or GED required
- 2 years experience in customer service, sales or administrative
- Strong customer service skills
- Excellent communication and organizational skills
- Ability to work independently, be self-driven and motivated
- Proficient with MS office and related technology
From: Harvis, Inc.
