Retail Field Specialist

Job Title: Retail Field Specialist

Location: Hollywood, Florida

Duration: Full-time

Job Description:

Retail Field Specialist supports cooperative member stores by providing operational guidance, merchandising support, and retail best practices across assigned locations. This role focuses on improving store performance, strengthening vendor relationships, ensuring merchandising compliance, and delivering hands-on training to store teams.

The specialist will regularly visit member stores, evaluate departmental performance, assist with merchandising initiatives, and support operational improvements that drive sales, profitability, and customer satisfaction.

Key Responsibilities

Store Operations & Field Support

• Conduct weekly store visits across cooperative member locations to assess operational performance and merchandising standards.
• Evaluate departmental purchasing and operational best practices and recommend improvements.
• Provide detailed store and departmental assessments with actionable recommendations.
• Monitor member product purchase compliance and maintain a target of 85% or higher participation.

Merchandising & Store Execution

• Assist with planning, organizing, and executing store merchandising resets, remodels, and new store openings.
• Perform seasonal merchandising execution to ensure optimal product placement and presentation.
• Maintain awareness of market conditions, product availability, and retail pricing trends impacting store operations.
• Support proper inventory management and perform departmental inventory counts when required.

Training & Development

• Train store staff on departmental operations, merchandising standards, and reporting tools.
• Provide guidance on interpreting and utilizing store-level operational reports.
• Demonstrate and train store teams on proper trimming, cutting, scraping, and boating techniques (Meat Department only).
• Create and maintain new member departmental scale files.

Vendor & Member Relations

• Act as a liaison between store owners, store staff, merchandisers, and supplier partners.
• Promote the use of cooperative central-billed vendors to increase purchasing participation.
• Maintain strong relationships with cooperative members and vendors to ensure effective collaboration.

Events & Organizational Support

• Support company-sponsored events including food shows, training seminars, and committee meetings.
• Communicate store performance insights and operational recommendations to member ownership and leadership.

Qualifications

Education

• Bachelor’s degree in Business, Retail Management, or a related field
• OR
• Equivalent experience in supermarket or retail operations

Skills & Experience

• Experience in supermarket, grocery, or retail store operations
• Strong understanding of retail merchandising, inventory management, and store operations
• Ability to analyze store performance and recommend operational improvements
• Strong leadership, communication, and relationship-building skills
• Ability to train and influence store teams to drive operational improvements
• Ability to work independently and manage multiple store locations

Technical Skills

• Proficiency with Microsoft Office (Excel, Word, PowerPoint)
• Experience with retail reporting systems or merchandising tools is a plus

Additional Requirements

• Bilingual in English and Spanish Must
• Ability to travel regularly to member store locations