What are the responsibilities and job description for the Field Service Coordinator position at Harvey Nash?
Position : Field Services Routing/Scheduling
Location: 101 Twin Oaks Circle Frankfort KY 40601. (Onsite).
Status: Contract
Estimated Duration: Long-term Indefinite
Job Description
Field Services currently has an open position on our Routing/Scheduling Team in Field Services. The primary role of this position involves coordinating computer equipment installs and break/fix appointments for our Field Service technicians. Much of the employee’s day will be spent working within our IT Service Management System, ServiceNow, creating tickets and will involve contacting customers via email/Teams/phone calls to coordinate appointments.
Candidates must possess great customer service skills and be able to work independently. Candidates should be proficient in Microsoft Outlook, Teams and Excel. The ideal candidate will have an extroverted personality type and excellent organizational and communication skills.
Salary : $18 - $22