What are the responsibilities and job description for the Snap Outreach Coordinator-Resource Center position at Harvesters - The Community Food Network?
Network Title: SNAP Outreach Coordinator-Resource Center Non-Exempt
Summary: We’re looking for teammates who share our passion for creating equitable access to nutritious food and addressing the root causes and impact of hunger. The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is one of the most powerful tools for addressing hunger in our community. This position will coordinate and complete all necessary tasks associated with outreach efforts for the SNAP program throughout our 27-county service area with emphasis on virtual based outreach through our resource center. This position meets the requirements and may be considered hybrid eligible.
Primary responsibilities:
Knowledge of the SNAP plans for both Missouri and Kansas is key in educating and promoting SNAP participation and use; this person will need to research and study both state plans and have a detailed understanding. This Coordinator will support SNAP outreach by attending events at agency partners, promotional events and prisons. You will process applications through phone or email to screen and enroll potential SNAP participants. You will also work to connect clients with our agency network and other available resources in our service area. In order to enhance the work of the SNAP department, this position will explore new opportunities and take ownership of other duties as assigned.
Harvesters employees are mission-driven: we want to improve how our neighbors access nutritious food. We’re a friendly, dedicated, and passionate bunch of folks. We offer a robust benefits package, including employee paid medical, dental, life and disability insurance and a 403b plan. Our paid time off is generous and includes paid holidays. We’re building a hardworking and diverse team that works hard toward shared goals. We also support our employees’ growth and desire to live well-rounded lives.
Other aspects of the job:
This position functions in an office and warehouse environment and requires travel within the service area and occasionally bi-state and national travel. It requires the use of general office equipment such as telephone, computers, calculators, fax and copiers and extensive walking across the warehouse and back and forth to the office. Extensive use of email, phone and in-person interaction with agencies, volunteers, coworkers, government agencies and other food banks. Incumbent may spend 10% or more time in the community and 90% of time stationary working at a computer and talking on the phones.
Qualifications:
Required Experience:
- High School Graduate or equivalent
- Two (2) years of related experience in customer service, social services or project management
- Administrative and customer service experience
- Excellent verbal and written communication skills
- Excellent interpersonal and time management skills
- Proficient in Microsoft Office- Word, Excel, PowerPoint
- Must have a valid driver’s license and vehicle insurance
- Demonstrate a dedication to the mission and values of Harvesters
Preferred Experience:
- Bachelor’s Degree with a background in social sciences, nutrition, or other related fields
- Ability to speak Spanish
- Work with SNAP or USDA regulated programs, food industry
- Training or instruction experience
Harvesters is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact Human Resources.