5123 Supply Operations Manager

Duties: 

• The Supply Operations Manager will work closely with Operations Managers and our Vetting Agents on the Supply Operations team to act as a decision maker and final reviewer of critically important supply coming through the intake process each week. 
• This role needs a candidate who is adept at spotting the most unique brand-aligned supply within our funnel, while consistently being able to sort through and organize large amounts of data. 
• Candidates should be able to identify both inherently interesting and qualified supply, along with cosmetic opportunities such as copy and photography improvements. 
• The role requires creativity and ingenuity to look outside our systems to discover unique attributes of supply. 
• Additional responsibilities will include identifying and operationalizing opportunities to improve onboarding conversion and/or handling support escalations. 
• The ideal applicant will be self-driven, detail oriented, and excel in delivering creative solutions despite changing constraints. 
• A collaborative attitude, empathy, and a resolute focus are essential qualities. 

Responsibilities: 

• Engage in high-subjectivity and complex curation and review tasks on a daily basis.
• Accurately and thoroughly document individual decisions and considerations in various tools; homegrown, third party, Airtable, and GSuite.
• Be able to defend and articulate design and selection decisions to leadership with conviction and enthusiasm. 
• Act as an arbiter of taste within the global operations to ensure high quality outcomes aligned to specific creative and supply briefs. 
• Track specific feedback on each case which articulates what might be improved to enhance the submission. 
• Evaluate the submission against supply criteria, merchandising standards, and our policies. 
• Research cases thoroughly, using various third party data sources, to better understand submission, local requirements, and/or reputation. 
• Complete ad-hoc analysis of opportunities to improve funnel throughput.

Requirements & Skills: 

• 3 years of experience in global marketing curation and/or experience design and production. 
• Creative eye for unique and interesting content and supply. 
• Exceptional organizational skills, with experience developing custom organizational systems to drive time sensitive work forward. 
• Able to work in a fast-paced environment under constant deadlines.
• Solution-focused with excellent prioritization, multitasking, and time management skills. 
• Proficient in Google Suite applications.
• Experience with SQL, Airtable, and Keynote a plus.
• Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience. 
• Curation, vetting, and subjective decision making experience at scale a plus. 
• Photography or photo quality experience a plus. 
• Copy editing or writing experience a plus.

The hiring range for this position is $38 to $48 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.