What are the responsibilities and job description for the Host position at HARVEST RESTAURANT?
This is a tipped position!
Job Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. You will manage reservations, greet guests upon arrival, and provide exceptional customer service to enhance their dining experience. Your ability to maintain a positive atmosphere and effectively communicate with both guests and staff is essential for success in this position.
Duties
- Greet guests warmly as they arrive and guide them to their tables.
- Manage reservations and seating arrangements efficiently.
- Maintain an organized waitlist during busy periods.
- Provide information about the menu and specials to guests.
- Assist with guest inquiries and ensure their needs are met throughout their visit.
- Handle phone calls with professionalism, including taking reservations and answering questions about the restaurant.
- Collaborate with the serving staff to ensure smooth service flow.
- Uphold cleanliness and organization of the host stand and dining area.
Qualifications
- Previous experience in guest relations or customer service is preferred.
- Strong communication skills with a focus on phone etiquette.
- Familiarity with POS systems. Background in food service or hospitality is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a passion for providing excellent guest services.
- Must be able to work flexible hours, including evenings and weekends.
Join our team as a Host/Host where your commitment to guest satisfaction will play a vital role in creating memorable dining experiences!
Job Types: Full-time, Part-time
Pay: $11.76 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $12 - $18