Volunteer Program Manager - Columbia

About Harvest Hope Food Bank

Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state.

LogisticsWork Environment:

This is a full-time position at our Midlands (Columbia) Branch primarily based in an office setting. It entails prolonged periods of desk work and meetings, frequent computer use with interruptions, and occasional lifting (up to 30 to 50 pounds) and physical movements like sitting, standing, bending, and twisting.

Due to forklift traffic and product storage in the facility, the role demands mobility, attentiveness to hazards, and the ability to respond to organizational needs beyond regular hours.

Normal working hours are Monday through Friday, 8 am to 4 pm, totaling 37.5 hours per week.

A Day in the Life:

The Volunteer Program Manager oversees volunteer activities at three Harvest Hope Food Bank locations (Columbia, Greenville, and Florence, SC), managing staff and coordinating logistics for events to ensure a positive volunteer experience. They work closely with team members to identify needs, coordinate event planning, and understand operational requirements. Additionally, they establish and maintain internal processes for data collection, platform integrity, and reporting.

• Identifies and coordinates HHFB's volunteer needs, recruiting volunteers as need for general warehouse (re-packing, community food distributions, etc.), Emergency Food Pantry, Development and Programs Departments (extraordinary events), unique skills and general office work.
• Maintains volunteer management software system and other associated platforms.
• Provides centralized volunteer intake services, conducting volunteer assessments to best match HHFB needs with volunteer skills, time commitments and interests.
• Implements volunteer training for assigned branch.
• Performs background checks and initial screening.
• Assists with developing and maintaining volunteer position description.
• Assists with developing, coordinating, and executing appropriate volunteer recognition plans.
• Supports volunteer activities during unique events.
• Works with Mobile Food Pantry Program Specialist to schedule volunteers for packing and distributing mobile food pantries when necessary.
• Maintains accurate records of all volunteer activities for in-kind documentation and grants management.
• Collaborates with all appropriate departments to schedule volunteers and ensures their proper training.
• Supports the maintenance of volunteer position descriptions.
• Creates and executes meaningful, prompt volunteer acknowledgement process.
• Provides monthly reports on volunteer department activities.
• Supports the Development team and other key staff in planning, coordinating, and executing HCFB unique events, including food drives, fundraising and "friend raising" events.
• Other related duties as assigned.

To Qualify for this Position, you must have:

• High School Diploma or equivalent required; bachelor's degree preferred.
• Two or more years of experience in volunteer coordination and serving in a supervisory role.
• Proficiency in Microsoft Office Suite, MS Excel in particular
• Ability to coordinate multiple projects or events and adhere to deadlines in a high-energy, fast-paced environment.
• Ability to motivate and give instruction to large, diverse groups.
• Exceptional organization skills and attention to detail.
• Valid driver's license.

Thrive

We provide a competitive annual salary ranging from $50,000 to $55,000, commensurate with experience and qualifications.

SOME OF THE VAST REWARDS OF WORKING HERE

As we work to eliminate hunger throughout, we state, we also work to care for our teams' professional and personal growth and well-being.

• Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates empower each other.
• Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance.
• 13 Paid Holidays
• Paid Annual Leave - the longer you work here, the more you earn.

Harvest Hope Food Bank is an equal opportunity employer that values diversity. This description provides information regarding the essential functions of the designated job. It should not be interpreted to describe all the duties or limit the assignments given. This position description does not constitute an employment agreement or contract.