What are the responsibilities and job description for the Customer Service Assistant position at Harvest Advertising?
About the Role
We are looking for a friendly, motivated, and dependable Customer Service Assistant to help create positive customer experiences and support daily service activities. This entry-level opportunity is ideal for someone who enjoys working with people, answering questions, and finding practical solutions. We value a positive attitude, a willingness to learn, and a genuine commitment to providing helpful service.
Responsibilities- Welcome customers and assist with questions about available products and services.
- Provide clear, accurate information to help customers understand their options.
- Listen to customer needs and help identify appropriate solutions.
- Support the team in maintaining a welcoming and customer-focused environment.
- Assist with routine service requests and help address customer concerns professionally.
- Collaborate with colleagues to ensure consistent service and a positive customer experience.
- Participate in training to develop product knowledge and customer service skills.
- Strong interpersonal and verbal communication skills.
- Friendly, patient, and approachable demeanor.
- Dependable, organized, and attentive to detail.
- Ability to work effectively with a team in a fast-paced environment.
- Willingness to learn, accept feedback, and take initiative.
- Previous customer service or retail experience is a plus but not required.
- Training and ongoing support to help you succeed.
- A welcoming, team-oriented work environment.
- Opportunities to develop communication and problem-solving skills.
- Professional growth opportunities based on performance and development.
- Compensation based on the position and experience.