What are the responsibilities and job description for the Assistant Alterations Manager position at Hartwood Consulting Group?
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At Hartwood Consulting Group, we believe in empowering people to grow, lead, and succeed. If youre ready to take on new challenges and be part of something meaningful, wed love to hear from you!
WHO WE ARE
Hartwood Consulting Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB/VOSB), proudly founded in 2007. For over 15 years, we have delivered proven, measurable results to our federal customers, driving change, anticipating challenges, and preparing organizations for the future.
Our highly certified experts thrive on collaboration, bringing together the right people, proven processes, and cutting-edge solutions to solve complex problems and optimize efficiency. We are trusted advisors and problem solvers committed to integrity, excellence, and mission success in everything we do.
With a people-first approach, we specialize in business consulting, innovative services, and technical solutions for the Federal market. Our team consists of diverse perspectives and driven professionals who are passionate about making a difference for our customers, our community, and the missions we serve.
OUR BENEFITS:
Competitive compensation
Paid Time Off
11 paid holidays
Generous employer contributions to medical plans
Ancillary benefit options
Employer paid life, AD&D, and STD insurance
Employer contribution to retirement savings plan
Professional development and training
We are proud to be an Equal Opportunity Employer supporting federal, state, and local government missions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
POSITION DESCRIPTION
This position is located on-site at Marine Corps Recruit Depot, Parris Island, SC. The Assistant Project Manager (APM) will support the Project Manager in overseeing the day-to-day operations of the USMC Uniform Alterations Shop. The APM plays a critical role in coordinating activities, monitoring shop performance, and ensuring efficient workflow among a team of 30 staff of tailors, fitters, and seamstresses. Experience in sewing, alterations and fittings preferred.
OPERATIONAL SUPPORT
- Assist the PM in daily supervision of uniform alteration operations to meet production schedules and quality expectations.
- Monitor staffing schedules, shift coverage, and task assignments to ensure uninterrupted shop performance.
- Coordinate internal communications between team members and escalate operational issues to the PM when necessary. Ensure proper onboarding, training, and professional conduct of staff in alignment with company and Marine Corps standards.
- Foster a positive work environment and facilitate conflict resolution and staff development.
INVENTORY & EQUIPMENT OVERSIGHT
- Track supply usage and assist with the ordering and restocking of materials.
- Maintain accountability for tools and equipment, flagging any shortages or maintenance needs to the PM. Develop and enforce standard operating procedures (SOPs) that promote safety, quality, and productivity.
PROCESS EXECUTION & QUALITY ASSURANCE
- Ensure adherence to established SOPs and quality standards across all phases of the alterations process.
- Conduct spot-checks and basic quality reviews to support the PM in maintaining consistency and compliance. Identify areas of inefficiency and develop actionable strategies to streamline workflows and reduce rework or delays.
REPORTING & METRICS
- Collect and compile daily and weekly production data (e.g., number of alterations, turnaround time, defect rates).
- Assist in the preparation of reports and metrics dashboards for submission to the PM and senior leadership.
CONTINUOUS IMPROVEMENT
- Provide feedback to the PM on workflow bottlenecks, communication issues, or areas of inefficiency.
- Participate in process improvement initiatives and contribute to testing and implementation of new procedures.
CUSTOMER & STAKEHOLDER COORDINATION
- Serve as a point of contact for floor-level questions from staff and, when delegated, liaise with USMC personnel for operational updates.
- Represent the PM during their absence, as delegated.
REQUIRED SKILLS AND EXPERIENCE
- Associate degree or equivalent experience in business, operations, logistics, or a related field.
- Minimum of 2 years of experience in a supervisory or team lead role in a production, service, or operations environment.
- Strong interpersonal, organizational, and communication skills.
- Proficiency with Microsoft Office Suite (especially Excel) and familiarity with basic data tracking or inventory systems.
WORKING ENVIRONMENT
- Indoor workshop environment with industrial sewing equipment.
- Exposure to fabric dust, sewing machine noise, and occasional lifting of garment bundles up to 25 lbs.
- High-paced work environment with deadlines tied to military schedules and events.
- Structured and regulated setting with strict quality and delivery standards in support of U.S. Marine Corps operational needs.