What are the responsibilities and job description for the Receptionist position at Hartville Kitchen?
Part-Time Receptionist
Availability Required:
Must be available between 9:00 AM – 8:00 PM, Monday–Saturday
No Sundays or Wednesdays – Enjoy Work/Life Balance!
Join the Hartville Kitchen Team
At Hartville Kitchen, it’s not just a job — it’s a place where you belong.
We are a family-owned business where team members are valued, respected, and supported.
About the Role
As a Receptionist, you are the first impression for our guests — both in person and over the phone. This is a fast-paced role that requires strong communication skills, organization, and the ability to multitask with a positive attitude.
What You’ll Do
- Greet and welcome guests with a friendly, professional demeanor
- Answer and manage incoming calls using a multi-line switchboard
- Transfer calls, take messages, and provide accurate information
- Direct visitors to the appropriate departments
- Maintain a pleasant and professional phone presence
- Perform data entry, typing, proofreading, and basic office tasks
- Create signage for gift shop and sales areas as needed
- Process carry-out and bakery orders (same day and future orders)
- Take concert ticket orders (phone and in-person)
- Complete sales order forms
- Communicate with maintenance and other departments as needed
- Monitor emergency alerts and assist with announcements if necessary
- Handle busy situations with professionalism and efficiency
What We’re Looking For
- Friendly, outgoing personality
- A “smile in your voice” — guests can hear it!
- Strong multitasking and organizational skills
- Ability to stay calm under pressure
- Clear and professional communication skills
- Dependable and team-oriented
Why You’ll Love Working Here
- Supportive, team-focused environment
- Opportunity to interact with guests and make a difference daily
- A workplace that truly values its employees
Our Mission
At Hartville Kitchen, we serve others as we would want to be served.
If you enjoy helping people and want to be part of a team that goes above and beyond for guests, we’d love to meet you.
Apply today and become part of our Team!