What are the responsibilities and job description for the IT Support Technician - Contractor position at Hartman Executive Advisors?
SummaryWe are looking for an IT Support contractor to provide on-site IT support to business users for our Continuing Care Retirement Community client located in Lititz, PA. This role serves as initial point of contact and provides day to day technical support to end users.Primary ResponsibilitiesInstall, configure and troubleshoot computer hardware and softwareAssist with system access, account setup and change requestsMonitor helpdesk ticketing system queue and act as primary point of contactCoordinate break/fix work with company MSP including deliveries and installsManage IT projects as needed and assist with departmental projects RequirementsExcellent problem solving and troubleshooting skillsDetail-oriented approach to tasksCustomer service-oriented attitudeQualificationsA /Net /Microsoft certifications strongly preferredBasic knowledge of LAN/WAN networks and TCP/IP troubleshootingStrong reading, writing and verbal communications skills3 years IT experience including supporting a Microsoft Windows environmentExperience with Microsoft 365 including SharePoint and TeamsCapable of working independently as well as part of a teamFlexible, quick learner who is resourceful, perseveres and understands the value of documentationThe ability to communicate and work with all levels of staff who possess varying degrees of technical skillsBe able to do physical work including squat, kneel, crawl, use/work on a step ladder, sit, walk and stand for sustained periods as well as the ability to lift up to 25 pounds if neededFlexibility to work on-site in Lititz, PA for approximately 20 hours a week Job Type: ContractorRate: $30-40/hour
Salary : $30 - $40