What are the responsibilities and job description for the Technician position at Harte Infiniti Inc.?
Company Description Harte Infiniti Inc. is an automotive dealership specializing in Infiniti vehicles, offering sales, service, and parts to drivers in the greater Hartford, CT area. The company is committed to providing high-quality customer service and maintaining strong relationships with clients throughout the vehicle ownership lifecycle. Service technicians at Harte Infiniti Inc. play a key role in upholding the dealership’s reputation for reliability, safety, and performance. Team members work in a collaborative environment with access to modern tools, equipment, and ongoing training opportunities. The organization values professionalism, integrity, and a strong focus on customer satisfaction.
Role Description This is a full-time, on-site Technician role based at Harte Infiniti Inc. in Hartford, CT. The Technician is responsible for diagnosing, repairing, and maintaining Infiniti vehicles in accordance with manufacturer standards and dealership procedures. Daily tasks include performing routine maintenance services, troubleshooting mechanical and electrical issues, completing multi-point inspections, and documenting all work performed in service records. The role also involves communicating clearly with service advisors, following safety protocols in the workshop, and maintaining a clean and organized work area. The Technician will collaborate with other team members to ensure efficient workflow and timely completion of customer repairs.
Qualifications
- Demonstrated experience performing automotive diagnostics, repairs, and routine maintenance on modern vehicles.
- Ability to read and interpret service manuals, technical bulletins, and repair documentation accurately.
- Proficiency with basic and advanced automotive tools, equipment, and computerized diagnostic systems.
- Strong attention to detail, with the ability to follow safety procedures and quality standards consistently.
- Effective communication skills for working with service advisors, colleagues, and customers in a professional manner.
- Ability to work on-site full time, manage time efficiently, and handle multiple service tasks in a fast-paced environment.
- Relevant technical training or certification in automotive technology; manufacturer or ASE certifications are preferred.
- Valid driver’s license with a satisfactory driving record and ability to operate vehicles safely.