What are the responsibilities and job description for the Host/Hostess position at Harry's Seafood Bar & Grille?
The essential functions include, but are not limited to the following:
- Warmly greet and seat guests, present menus and create a positive first impression.
- Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
- Provide accurately quoted wait times to support smooth guest flow
- Observe tables and keep track of clean, dirty, and occupied tables.
- Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
- Clean, organize, and stock menus at host area
- Answer phone in a welcoming tone and questions concerning the menu and restaurant
- Interact with guests coming in and as they leave, ensuring a positive dining experience. Open the door for all guests.
- You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
- Take and fill to go orders, if applicable.
- Maintain restroom cleanliness throughout shift
- Demonstrate ownership of sidework and closing tasks
A Host should possess the following Qualifications & Experience
- Previous restaurant, hospitality, customer service, or food service industry experience preferred
- Strong communication and interpersonal skills with a focus on guest service
- Must be able to read, write, and determine wait time based on company’s procedures
- Team player with a positive, patient attitude
- Strong organizational skills and ability to multi-task with a strong work ethic
- Knowledge of workplace safety procedures
- Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
- Must be at least 18 years old
Here are some of the perks we offer our Host Team Members:
- High Earning potential (Wage Tips)
- Excellent training program
- Health insurance (eligibility requirements apply)
- Paid vacation time (eligibility requirements apply)
- On and off-duty dining privileges (meal discounts)
- Opportunities for growth and career advancement
- Food you can be proud of
- Closed Christmas Day and Thanksgiving Day
- Fast Paced, High volume Environment
Salary : $13 - $15