Experienced Automotive Service Advisor/Consultant

Experienced Automotive Service Advisor/Consultant

Join an Extraordinary Team at Harry Brown’s!

Are you a driven, customer-focused professional who thrives in a fast-paced, team-oriented environment? Harry Brown’s is looking for an Experienced Automotive Service Advisor/Consultant who brings passion, professionalism, and a commitment to delivering exceptional service every day. If you’re ready to take your career to the next level with a respected, family-owned dealership, we want to meet you.

What You’ll Do

As a key member of our service team, you will help create an unforgettable customer experience by guiding guests through their service needs with confidence and care. Your responsibilities will include:

• Warmly greeting customers and helping them feel welcome and supported.
  
• Listening carefully to customer concerns and offering knowledgeable recommendations.
  
• Scheduling service appointments and keeping customers informed throughout the repair process.
  
• Preparing accurate, transparent service and repair estimates.
  
• Ensuring every service is completed to the highest standard and to the customer’s satisfaction.
  
• Maintaining an organized, professional workspace.
  
• Staying current on automotive technologies and industry trends.
  
• Providing outstanding support to the reconditioning department, service director, and service/parts teams.
  
• Communicating clearly and effectively across departments.

Compensation

Competitive Earnings: $50,000 – $100,000
Includes base salary plus bonuses based on performance and customer satisfaction.

Call Greg at 651-755-3151 for a confidential interview today!

What You Bring

We’re looking for someone who is energetic, solutions-driven, and ready to be a positive force in our service department. Ideal candidates will have:

• Minimum 2 years of customer service experience (dealership experience preferred).
• Strong knowledge of automotive services and repair processes.
• Excellent communication and teamwork abilities.
• The ability to thrive in a fast-paced environment.
• Experience handling multi-line phone systems.
• Exceptional organizational and time-management skills.
• A calm, customer-first approach—even under pressure.
• Ability to use multiple computer programs efficiently and simultaneously.
• High school diploma or equivalent.
• A valid Minnesota driver’s license meeting insurability standards.
  
• We invest in our people because we know our employees are the fuel that drives our success. Harry Brown’s offers a robust benefits package, including:
• Full suite of insurance options: Medical, Telehealth, Dental, Vision, Life, Voluntary Life, Accident, Critical Illness, and Legal Protection
• Paid Vacation & Sick Time
• 6 Paid Holidays
• Short- and Long-Term Disability Insurance
• 401(k) with company match
• Health Savings Account (HSA) & Dependent Care FSA
• Company events and small-team outings that make work more fun and more connected

About Harry Brown’s

Family-owned and operated since 1968, Harry Brown’s is one of southeastern Minnesota’s largest and most trusted multi-line dealerships. With sales, leasing, financing, service, accessories, Faribault Tire & Express Service, and ABRA Auto Body & Glass, we truly are a one-stop destination for automotive needs.

At Harry Brown’s:

• We help families live better lives.
• We work as a team—humble, hungry, and committed to success.
• We lead with emotional intelligence and authenticity.
• We value our reputation, knowing that every action matters.
• We always strive to go the EXTRA mile—for our customers and for each other.
  

If you want to be part of an extraordinary, supportive, and growth-minded team, apply today. Your next great opportunity is waiting at Harry Brown’s!