Junior System Administrator

Summary: Responsible for ensuring availability and operational effectiveness of IT systems and overseeing all helpdesk related issues.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Monitors performance and maintains network and computer systems
• Installs and configures computer hardware, software, systems, networks, printers and scanners
• Designs, analyzes, corrects, and isolates issues on switches and other network features
• Tests, implements, and deploys upgrades for software and hardware including Windows Server and Hyper-V
• Tests, diagnoses, and traces Ethernet drops
• Deploys new applications, software upgrades, and patches
• Collaborates with the IT Director and other members of the IT staff to ensure efficient operation of the company's computing environment
• Provides technical support across the company
• Creates and maintains documentation and inventory for network configuration, network mapping, processes, service records, network hardware, and any other computer equipment.
• Accurately and timely documents instances of network and desktop equipment or component failure, repair, installation, and removal.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: synthesizes complex or diverse information, demonstrates attention to detail, identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; communicates changes and progress; shares expertise with others; responds promptly to customer needs; responds to requests for service and assistance; responds well to questions; demonstrates accuracy and thoroughness; completes administrative tasks correctly and on time; able to deal with frequent change, delays, or unexpected events; is consistently at work and on time; exhibits sound and accurate judgment; uses time efficiently; reacts well under pressure; observes safety and security procedures.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate's degree in computer technology or equivalent; or three to five years' current related experience and/or training.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should be proficient in Microsoft Office and networking.

Certificates and Licenses:

None required.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to work in high, precarious places; toxic or caustic chemicals and outdoor weather conditions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms.