What are the responsibilities and job description for the Senior Commercial Lines Account Manager position at Harrison Gray Search?
About the Job
Summary:
Harrison Gray Search has partnered with a well-established independent insurance agency seeking a Senior Account Manager to service and manage a commercial book of business while supporting Account Executives in delivering high-quality client service. This role serves as a key client contact, guiding renewals, reviewing quotes, ensuring policy accuracy, and driving retention through proactive communication and collaboration.
Key Responsibilities:
- Manage and service an assigned commercial book of business
- Support Account Executives throughout the renewal process
- Guide clients through renewals, including gathering exposures and submitting to carriers
- Review quotes and assist in proposal preparation and presentations
- Respond to cancellation inquiries with a focus on retention
- Ensure accuracy of policies, endorsements, audits, binders, and certificates
- Process renewals, applications, supplemental forms, and excess lines documentation
- Review and manage policy audits and facilitate disputes when necessary
- Quote and bind Special Event, Builders Risk, and Flood policies per underwriting guidelines
- Identify cross-sell and rounding opportunities
- Partner with Account Associates and Account Managers to support team performance
- Maintain strong relationships with clients and carriers through responsive service
- Attend continuing education and industry training
Qualifications:
- Florida 2-20 License required
- 2 years of insurance experience preferred
- Knowledge of commercial insurance products, coverages, and regulations
- Experience with AMS360 and ImageRight preferred
- Proficiency in Microsoft Office and agency management systems
- Strong communication, organizational, and time management skills
- Valid driver’s license required
- Must pass a background check
- Must be authorized to work in the United States
- Ability to work onsite, remote, or hybrid as required
Benefits & Perks:
Health & Wellness
- Medical, Dental, and Vision Insurance
- Employer-Sponsored Life Insurance
- Short-Term & Long-Term Disability
Financial Benefits
- 401(k) with Company Match
Work-Life Balance
- Generous Paid Time Off (Starting at 4 Weeks)
- Paid Maternity & Paternity Leave
- Volunteer PTO
- Tuition Assistance
Salary : $75,000 - $80,000