HCCH Medical Group Medical Assistant

Job Title: Medical Assistant (MA)
Department: HCCH Medical Clinic

FLSA Classification: Non-Exempt – Eligible for Overtime
Employment Status: Full-Time

Location: Harrison County Community Hospital Medical Clinic
Reports To: Nursing Supervisor

Job Summary/Objective:

The Medical Assistant assists in the examination and treatment of patients by taking vital signs, preparing patients for diagnostic procedures, and maintaining treatment rooms and patient records. Operating in a clinic or physician practice setting, the Medical Assistant plays a vital role in ensuring smooth patient flow and providing support to healthcare providers to deliver high-quality patient care.

Essential Functions/Duties/Responsibilities:

• Assist healthcare providers with patient examinations, treatments, and procedures as directed.
• Measure and record vital signs, including blood pressure, heart rate, temperature, weight, and height, accurately documenting findings in the electronic medical record (EMR).
• Prepare patients for diagnostic tests, procedures, or treatments, ensuring patient comfort and understanding.
• Perform point-of-care testing, such as glucose monitoring, urinalysis, strep tests, and other diagnostic procedures as ordered.
• Obtain and document patient history, symptoms, and chief complaints to assist providers in assessments.
• Administer medications, injections, and immunizations as directed and within scope of practice.
• Prepare and maintain exam rooms, ensuring cleanliness, proper stock of supplies, and functionality of equipment.
• Assist with administrative duties, including scheduling appointments, managing referrals, and maintaining patient records.
• Respond to patient phone calls and inquiries, providing information or directing concerns to appropriate staff.
• Provide patient education on treatment plans, medications, and preventative care under provider direction.
• Ensure compliance with infection control protocols, HIPAA regulations, and clinic policies to maintain patient safety and confidentiality.
• Monitor inventory and request necessary medical and office supplies for clinic operations.
• Support clinic efficiency by facilitating patient flow and coordinating with other team members.

Skills/Abilities:

• Excellent interpersonal and communication skills to interact with patients, families, and healthcare providers.
• Ability to multitask and prioritize responsibilities in a fast-paced clinic environment.
• Strong organizational skills with attention to detail for accurate documentation and reporting.
• Proficient in using electronic medical record (EMR) systems and medical equipment.
• Compassionate and patient-focused approach with a professional demeanor.

Education, Certificates, and License:

Education:

• High school diploma or equivalent required.
• Completion of a Medical Assistant training program preferred.

Certificates:

• Basic Life Support (BLS) certification required or obtained within 30 days of hire.

License:

• Medical Assistant Certification (CMA) or Registered Medical Assistant (RMA) preferred but not required.

Experience:

• Previous experience as a Medical Assistant in a clinic, physician office, or outpatient setting preferred.
• Experience with electronic medical records (EMR) and clinical procedures is advantageous.

Physical Requirements:

• Lifting: Regularly lift and move up to 30 pounds.
• Mobility: Frequent walking, standing, and movement for extended periods.
• Posture: Bending, reaching, twisting, and performing repetitive tasks.
• Dexterity: Fine motor skills for tasks such as drawing blood, administering injections, and typing.

EEOC Statement:

Harrison County Community Hospital District provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.